help cloning Dell drive

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Folks, I am frustrated. I spent hours yesterday on chat with a guy who knew NOTHING about this program. His answers were clearly just cut and paste from some text file. Then he told me chat was available 24/7 so I could continue today. What a load of old...

Anyway, he had me download an iso file with an image to create bootable cd to try again. This new image is so buggy it's incredible. The clone choice now doesn't find my target drive anywhere on the computer (it is a usb drive) When I try to backup sector by sector, the program warns me that the target drive has data and I select ok to go ahead and overwrite and then the process starts and crashes before it finishes every single time. It runs for a few minutes and then the system just reboots.

I have about had it with this program. The user interface is so incredibly unintuitive and I have both a B.S. and an M.S. degree in computer science.

All I want to do is clone my 40gb IDE drive from my old Dell desktop (with the hidden partition that dell puts on there) onto a USB drive and then restore that to a new SATA 500gb drive. This is what this program claims to do and I cannot get it to do so at all.

Please help before I just do a chargeback on my credit card and go with Norton Ghost.

Sab, 03/12/2011 - 17:49
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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As I thought. Three hours or three days, it isn't going to make any difference. Acronis is junk and the support is nonexistent.

ANYONE LOOKING FOR CLONING SOFTWARE, LOOK ELSEWHERE. ACRONIS IS PURE JUNK.

Sab, 03/12/2011 - 20:48
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mvp

Eric,

Clearly you are unhappy with your software.

Do you still want some help?

Sab, 03/12/2011 - 20:54
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Of course I want some help. My business is depending on this computer and these folks at acronis have been no help at all. (and I was nice for quite a while before I lost my temper and started trying to get some attention which has also fallen on deaf ears)

What information do you need to offer assistance?

Dom, 03/13/2011 - 13:13
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When I try to backup sector by sector, the program warns me that the target drive has data and I select ok to go ahead

Thius just can't happen. Backup doesn't overwrite data on the target drive.

Dom, 03/13/2011 - 16:49
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mvp

Eric,

If you want to transfer all contents of a disk to another bigger disk to in the same system, with the dell partitions, this is a bit complicated depending on how your partitions are laidout.

Here is information we need to determine the easiest path:
- can you gather your partition layout (a screen capture from the windows disk management console would be great) and post it?
- do you have the original windows installation DVD, or can you create a windows recovery CD. This will be useful if we have to rebuild the boot records.

I will wait for your info.

Dom, 03/13/2011 - 17:48
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.