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How to find SD in rescu media?

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Hi all

So I've tried finding my SD card by booting from the USB with the rescue media. It's not detected. The sd card is a SanDisk.

Tried with the Linux rescue media, Windows recovery environment and WinPE by downloading the ADK.

What can be done to detect it?

Thank you

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John, welcome to these public User Forums.

How is your SD card formatted? 
Are you trying to select it as the Source or Destination for a backup?

Is the SD card in an internal card reader or connected via an external adapter of some type?

It is possible that the Acronis Rescue Media does not have the device drivers needed for your SD card reader being used, or that you are not recognising it when it has been given a different drive letter to how you are used to seeing it in Windows.

The Linux version of the rescue media has the most limited set of device driver support, whereas the WinPE / WinRE should have the best support but may still need additional drivers to be added in some circumstances.

I have a very similar problem.  I successfully created a complete PC backup on to a 256 Gb SanDisk memory card on my HP Envy Laptop.  The backup was visible in Acronis.

I created a rescue USB so that if the disk crashed and was replaced, I could reinstate the backup to the new disk.

However, when I tested the rescue USB, it booted up to show the reduced Acronis screen but when I browsed for backups the SD card was not visible.

I created a support ticket and got an acknowledgment 20/2/23 but no reply yet.

Peter, welcome to these public User Forums.

The most likely reason why the SD card is not visible / found when booting from rescue media is because that media has no device drivers for the SD card controller or the card is using an unsupported file system format.

I would recommend using the MVP Assistant tool to create the USB rescue media and during the create process use the device driver tools to identify the correct driver to include for the SD card controller.

MVP Assistant - New 2.0 with Rescue Media Builder (New Version 2.5.2)