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Acronis True Image - Boot Media - At Boot - Lock up with cursor blinking in top left corner.

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My company purchased True Image today and right away have run into a problem.

When the boot media starts loading it instantly locks at a black screen.
There is a cursor flashing in the top left hand corner.
Pressing Numlock & Shiftlock does not change the corrisponding KB light.

Lenovo RL3 with SATA DVD-ROM
Same problem with External USB DVD-ROM (Iomega)

Please help.

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Hmph! I disconnected my Seagate USB Free Agent USB drive Pro Drive at boot and got to the main menu screen. I then connected the Seagate drive and was able to backup to the Seagate drive once I entered the full backup application.

Hello Tony,

Thank you for posting. I will definitely help you.

Could you tell us which Acronis version you were using?

In case of additional issues with the bootable media you can always contact our Support team with this report.

Please let me know if you have any other questions.

Thank you.