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10.5 and Exchange 2007 (Clustered) -- Failing to backup Information Store.

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Hello.

There's an issue with Acronis 10.5 where it doesn't allow the selection of our Exchange 2007's Information Store. We are able to backup files, but we cant seem to make it backup individual mailboxes. We tested with BE 2010 R2 and had no issues, but we want to make Acronis work for our environment instead.

Thanks!

J

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Hello John,

Thank you for posting. I will definitely assist you.

We do not have a 10.5 version. The latest corporate product that we support right now is called Acronis Backup and Recovery 10.

It is not possible to backup individual mailboxes with Acronis Backup and Recovery 10. For such purposes I can recommend Acronis Recovery for Microsoft Exchange.

However, it is still possible to create a backup of your database using Acronis Backup and Recovery 10. I would appreciate if you could take a look at the following KB articles:

 - Creating Backup with Complex Applications Such As Microsoft SQL Server, Oracle or Microsoft Exchange Running on the Server

 - Backing Up and Restoring Domain Controller (you can use this as a reference to enable VSS which is needed for database backups)

 - Acronis Backup & Recovery 10: Scheduling Backups (useful for setting up a backup task)

Please let me know if you have additional questions.

Thank you.