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Не удалось скопировать файл или папку: ''.
Выбранный файл не существует.

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I have thrue image home 2009.

running backup task I got error

Не удалось скопировать файл или папку: ''.
Выбранный файл не существует.

After I press "skip" backup creates ok. But scheduled task wait for interaction.

 

How to fix this?

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 Would this be the first Cyrillic post here?

What does the message roughly say in English?

It mean something like "Can't copy file or folder '.'. Selected file does not exists".

I'd prefer to get support on russian, and I own russian version of ATIH, but I can't find russian support.

Hello iav,

Thank you for using [[http://www.acronis.com/homecomputing/products/trueimage/ | Acronis True Image]]

What is the build number of your product? You can check it navigating mouse cursor to upper line of the program then press ALT + left mouse button -> Help -> About.  If the build number differs from the latest one, please download and install build # 9769. You can learn more on how to download the latest build here.

If the issue persists, please let us know you operating system. Do you perform a partition backup or a files&folders backup?

I would recommend you to contact the English language support.

Thank you.

Yes, I have build # 9769.

I perform file/folder backup, from Windows XP Pro 32 bit SP3

Hello all,

iav, thank you very much for the log provided!

Our program is unable to find some folder you included to backup, that's why we face this message. Could you please clarify, how exactly have yo scheduled your backup? What is the source and destination? Have you set up any specific exclusions?

We are looking forward to hearing back from you at your earliest convenience.

Thank you.