Blue screen upon startup after installing build 6514

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After installing the latest build I restarted my windowsXP Home Edition SP3, only to be presented with a blue screen, reporting " a kernel thread terminated while holding a mutex" also listed was the restarting instructions and contact your admin etc. and the chkdsk /f for errors option which could take days apparently. Also listed on the blue screen were several addresses i.e. ***stop:0x4000008a(0x85907a60, 0xf5dadbeo, 0x00000000, 0x00000000)
*** videoprt.sys - address F5DADBE0 base at F5DAA000, datestamp 48025497.
I really like Acronis but only if it works ?? Please assist. Thanx Jim

Mar, 01/24/2012 - 15:14
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P.S. I had to restart my system with the last known running configuration. Hope you can fix this problem. I woun't run Acronis until this is resolved. J

Mar, 01/24/2012 - 15:16
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Did you try uninstalling the old version? I would create a special checkpoint using the Windows System REstore module before doing anything else.

You may have a mixed up system now. You might want to either restart the installation file of the prior install and after the install starts, a repair module will be offered.

Hopefully you have some full disk optilons backups available should you have a need.

This can help in an install of TI:

Scott Heiber--an extract wrote:
It helps to have msconfig.exee remove all the startup and and non-microsoft services first, then do the uninstalls and install and then use msconfig to return themachine to normal startup. This can help ensure against any progs or security software from presenting any conflicts during install of the ATI drivers.

http://netsquirrel.com/msconfig/

Mar, 01/24/2012 - 16:51
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