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Application Error 1000 -

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Hello

After I start ATIH 2012 Acronis ist going to terminate with a unknown problem

Windows Evdent Log:
Name der fehlerhaften Anwendung: TrueImage.exe, Version: 15.0.0.5545, Zeitstempel: 0x4e502228
Name des fehlerhaften Moduls: MSVCR80.dll, Version: 8.0.50727.6195, Zeitstempel: 0x4dcddbf3
Ausnahmecode: 0x40000015
Fehleroffset: 0x000046b4
ID des fehlerhaften Prozesses: 0xf70
Startzeit der fehlerhaften Anwendung: 0x01cc86986b2c372e
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Pfad des fehlerhaften Moduls: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
Berichtskennung: be158aeb-f28b-11e0-86b2-005056c00008

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Rudolph,

I think your problem is due to TIH 2012's version of MSVCR80.dll clashing with another programs installation of the same file.

You might have to raise a support ticket with Acronis, but in the meantime try - delete all files in your 'user\temp' folder (Windows button + r type in %temp%), then try a repair install.

If that doesn't work, open MSConfig and disable all non Micorosoft startup items, reboot, run TIH and see if the problem still occurs, if not add the startup items back in one at a time until the clashing program is found.

Microsoft knowledge base might help as well as this is a known problem of programs having different versions of this DLL clashing.

Ich würde ein Vollbackup machen. Danach Microsoft Visual C++ 2010 Redistributable Package (x86) herunterladen und installieren (ist bei mir auch installiert).

http://www.microsoft.com/downloads/de-de/details.aspx?familyid=a7b7a05e…

Besten Dank, habe es versucht, bringt nichts. Ich habe auch alle "Microsoft Visual C++ 2005 Redistributable ..." deinstalliert und neu installiert, bringt nichts

Hello, did your support call result in a resolution?
I have the same error and cant use online backup anymore.
In the winsxs folder there are several versions of vc80 because there are microsoft updates and security patches on this product.
It seems that ATIH is only suitable for a particular version of vc80 and when it is redirected to another version, it will not work.
In my case, the manifest files redirect all VC80 requestst to version 8.0.50727.6195 and that is what is giving the error, but it is the latest version and includes a security update from microsoft.
Why is ATIH not capable of dealing with updates on the vc80 versions?