Success stories, anybody?
I purchased ATIH 2012 just before Christmas and had it installed for a while but I got scared by all the nasty things about 2012 and restored the PC to the state before 2012 was installed.
ATIH 2012 is now waiting unused until the problems are resolved and I start reading success messages here. However up to now I haven't seen any success messages which keeps me wondering. Is there anybody for which this product actually works the way it is supposed to work? Any success stories, anybody?
Typically they come because they have issues. So, no surprise you don't have a lot of success stories.
Sure but what strikes me is that also in the responses I do not find reactions indicating a success.
Usually when someone reports some problem and you'll get a lot of reactions from people who do not recognize the problem or have found a reasonable work around. But not this time, I see "me too" responses but no solutions and no users claiming their system works fine. That is what makes me wonder.
If ATIH 2012 works okay on a more or less standard PC without exotic hardware I would get some confidence to try it on mine too with a fair chance of success and no issues. My PC is rather common and I already and the hardware is not new, so only proven drivers and no unexpected hardware. Of course it will still be a risk because that's the way it is currently, but without any hope of success it will be a futile attempt. So that's why I want to know if it is even possible to get it working okay (I mean working for a longer period of time without nasty surprises like a the problems you described with the Symantec <insert nasty word describing their software>).
This is not a general computing forum, or even a Windows forum. It's for a very specific piece of software. I think the folks who use this product successfully and happily don't bother posting here. You have a particular point of view that colours your perception of why happy users aren't posting.
I've used ATI for many years, with great results. I've rescued friends after such emergencies as total drive failures. I've rolled back, by restoring an earlier image, from virus or malware infections. On my own systems, I often roll back after trying out a new application that I then decide not to keep.
ATI has worked well for me for years, and has earned me "hero" status to the friends and family for whom I've restored their systems after disaster. While there are certain bugs I'd like fixed and changes I'd like made, I'm happy with the product.
This is not a general computing forum, or even a Windows forum. It's for a very specific piece of software. I think the folks who use this product successfully and happily don't bother posting here.
That's exactly why he asked for success stories, and I'm wondering the same thing now that 2012 is $5 after rebate.
Just look ant Amazon, NewEgg, et all... The reviews are hovering about 2.5 stars. For products, that is about junk-bond status.
Dollars to donut, this was a driver conflict issue. But not one worth living through twice. ;)
Henk,
People rarely come to forums to rave about products. Typically they come because they have issues. So, no surprise you don't have a lot of success stories.
I have personally installed 2012 successfully with a clean boot on top of 2011, and used it for backup and restore on a SSD for a while. Then I had to reinstall Norton 360 and everything fell apart: my system wouldn't see USB disks and wouldn't see my card reader properly. I don't know whether things were related, but I reinstalled Windows and didn't reinstall Acronis. At this point, I am staying with 2011 on other computers, and I am using Windows backups + the 2012 rescue disk to backup my main computer.
No offense, but you can't be looking too hard. I see lots of helpful suggestions virtually everyday. This is not to say there aren't serious and apparently intractable probs, but don't was the whole wall with one brush. It's not fair to Grover, Pat, mudcrab, and the rest of the gang that faithfully give their time and energy, for free, genrally without expressed thanks. I hate for them to think they weren't even helping -- it's just not so.
Just look ant Amazon, NewEgg, et all... The reviews are hovering about 2.5 stars. For products, that is about junk-bond status.
Before or after the crash? ;)
The rating didn't fall quickly. It took years. It's been bolstered by it the terrific reviews going back into the the early 2000s. Since about 2007 or so Acronis has pushed out a new version each year with serious probs (ati2010 wasn't too bad if you didn't mind alignment issues) yet without big drops in ratings. Good reputations can be as hard to lose as bad ones. Many warned Acornis that this would catch up with it as surely as bankruptcy in Detroit. It's not the next version that will solve the probs, its a change in how Acronis behaves as a business that is necessary, imo. The faithful still pray for its turnaround.
==> Before or after the crash? ;)
think the bears came around with 2010, but 2012 is really the sign that the end is near.
agree that their attitude is the only thing that can turn things around. after all, is anyone going to buy upgrade licenses for 2013?
I agree those without problems don't post such in the forums, but I keep hearing that excuse used to represent why there is so much negative energy with regard to peoples' experiences with this software. In reponse to the op my feelings are the very depth and vast amount of negative experiences still posted is indicative, at least to me, that problems still run rampant.
Hello everyone,
Thank you very much for your feedback and positive reviews.
I have submitted each of your comment/suggestion/feedback to our Customer Listening System.
You can always submit your own feedback from this link or send an e-mail to our Management team at managers@acronis.com
Thank you.