Has anyone achieved a stable install of True Image Home 2012 on XP

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I've been struggling since last November to get a stable installation of 2012 running on xp pro sp3.

I've completely blitzed all refs to Acronis and started over.

But again and again I run into snapapi problems, or True Image getting itself screwed up - so last week my daily MyDocs backup somehow got itself mixed up with my weekly photos backup and the two have somehow gotten linked into the same folder. I swear I touched nothing!

All discs have been checked, and I even ditched one ( a Samsung spinrite) because it was reported as close to failure.

I have two sata 250 GB spinrites running the system; two usb 2 1TB Western digitals for music and images; one 750 GB Seagate usb 2 for storing family video; one 2 TB Western digital usb 3 for editing video and stuff where faster disk access helps (including lightroom stuff).

I run two nvidia graphics cards on an Asus motherboard with an Athlon 4200+ dual core

I have a 750 watt power supply, so don't think I have any probs there - and in any case the drives all have their own power.

I guess a more accurate spec could be useful to them as know about those things, but I would like to know if anyone has got a stable XP install before I it seems worth getting seriously geeky!! But see attached.

OH! And of course my support time ran out before the Acronis people got me a solution. They were good whilst I had it, and I figure that what I should have done is waited 30 days before agreeing the case was closed, because the week of apparent stability turned out to be completely phoney.

Am tempted to go back to 2010 which did at least work properly - but I kind of object to being frozen into old stuff, especially since I paid for the new.

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Mar, 03/13/2012 - 10:58
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When ati misgroups backup tibs , this is a problem with its internal database and the best thing is to delete the groups and create new tasks. First save/move your tibs to another location if you want to keep them otherwise deleting the task (or the group displayed on the ati backup window) will delete the backups --sometimes -- in some cases it won't be able to delete the tibs and if you want them deleted you will have to do that through win explorer. this isn't a prob specific to ati on xp, it's inherent in ati versions that use an internal database to track and group tib files and associate them with tasks.

If the prior version worked for you, then don't be hesitant to go back (restore from a backup if you have one or install ati2012, run the ati20112 cleaner, then install ati2010. Regardless of what you have paid, you will be better off with a version that meets your needs.

Acronis comes out with new a version each year, so the business model doesn't allow for perfecting the product, it provides more for adding features to attract additional purchases. Thus, you get versions that work for you and versions that don't.

Mar, 03/13/2012 - 12:13
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Hello David, and Scott,

Thank you for your comments.

Scott, thank you for your help and advice.

David, we're really sorry for you've faced these issues with the product. Still I wanted to inform you that if the issue wasn't solved, then the case is not considered to be resolved, though physically it can be closed in our database. What I want to say is that we can reopen the case if it got closed before the problem was fixed.
Could you please let me know the number of the ticket you had opened with support?
Thank you in advance for cooperation.
Mar, 03/13/2012 - 14:58