Uninstalling FAILS
I am not able to unstall the trial version.
When I use Windows 7 Uninstall or Change control panel, I get the following error message:
"You do not have sufficient access to uninstall Acronis True Image Home 2012. Please contact your system administrator."
The problem is I AM the administrator.
When I use the installer and select remove installation, it reports that uninstalling was successful but after a reboot, True Image Home is still installed.
I looked in the registry and found that all entries pertaining to Acronis True Image Home 2012 lists the paths using a "?" instead of a ":". for instance "C?/program files/...." instead of "C:/program files/...."
Please tell me how to uninstall this product. I am no longer interested in using it.
- Accedi per poter commentare
It does this even from Control Panel; must be the first ever application that cannot be un-installed via Control Panel. The un-installer should elevate as required. This is an Acronis bug (just another one of many), not a problem with Windows.
- Accedi per poter commentare
No, I've noticed this kind of issue with a number of other programs. Definitely a twist in the Vista and w7 OSes. Whether it will do this with a program depends more on how the program behaves-- e.g., if it uses low level drivers -- than on general programming qualities.
- Accedi per poter commentare