Erreur System backup

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Beginner
Messaggi: 1
Commenti: 6

Hello,

Exchange data backup as part of a second backup is pargaitement functional. Nevertheless a full disk backup system always resulted in an error. I read some topics about changing options and multi-disc VSS but no change so far has helped circumvent my problem.

VSS all options have been tried without success effeicace. I also change the compression ratio in vain.

You will find below my error message. Thank you in advance for your help.

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Détails des entrées de journal
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Type : Erreur
Date et heure : 29/02/2012 14:58:59
Plan de sauvegarde : [Aucune]
Tâche : [Aucune]
Code : 20 250 627(0x1350003)
Module : 309
Propriétaire : Acronis67D618BD80671
Message :
Command 'Sauvegarder' has failed.
Informations additionnelles :
--------------------
Code d'erreurs : 3
Module : 309
LineInfo : 4a8728dc8a1c94f8
Champs :
Message : Command 'Sauvegarder' has failed.
--------------------
Code d'erreurs : 7
Module : 161
LineInfo : d26f785462585697
Champs :
Message : Impossible de trouver l'archive spécifiée.
--------------------
Acronis Base de connaissances : http://kb.acronis.com/errorcode/

Code d'événement : 0x01350003+0x00A10007

--------------------

Sab, 03/03/2012 - 03:09
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Messaggi: 24
Commenti: 3268

Hello Yann,

Welcome to our Forum, we're glad to greet you here.

Unfortunately this error is pretty common, and may point onto dozens reasons. We will need more additional information. Could you please gather Acronis Info, and send it to us for investigation? 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Lun, 03/12/2012 - 09:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Messaggi: 2
Commenti: 23

Hi Yann,

Actually, this is user support forums, not business support. If none of the users have suggestions for you, it would be best to contact support directly. I'm not sure why one of the moderators hasn't directed you to the correct location yet, but please follow this article to get proper support:

http://kb.acronis.com/content/8153

Check to be sure a case has not already been opened for you in "My Support Requests" on the left-hand side (after logging in). If not, you can open a case and attach the Acronis Info you gathered. Depending on your support plan, you will have the option to contact support by phone, chat or e-mail.

Mar, 04/10/2012 - 02:18