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error while loading shared libraries libpcap.so.0.1

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Hello,
I recently bought True image Home 2012 family pack (ATIH2012_6154_en-US.exe)
I burned the ISO CD from this release. ant tried to take an image of Lenovo E420 laptop - win 7 home 64 bit.
During the boot process the following messages appear on the screen:
"/bin/ipwatchd: error while loading shared libraries: libpcap.so.0.1 cannot open shared object file: no such file or directory"
and the letters of the volumes changed (C- splits to two drives : C and D. and drive Q got the letter E ).
Acronis - help !!
or anyone else ...

Thanks

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Hello David,

Welcome to our Forum, it's nice to have you with us.

Unfortunately it is not clear what causes this issue. I would really appreciate if you could contact our Support team directly with this diagnostic information. I am confident that we will be able to fix this problem.

Please let me know if you have additional questions.

Thank you.

David,
1. The bin/lib error appears for many users. The CD uses a general purpose program which searches the computer for a variety of hardware or programs and what is does not find, results in the type error you see. The message is to provide information and if it had any real importance, I believe it would stop and require your acknowledgement. Most of us simply ignore the message as being not related to this specific installation.

2. The CD uses Linux as it software and uses a different method for assigning drive letters to the the partitions contained in the backup. This difference is real but not an error but can be confusing. When the backup is restored, Windows will assign the proper drive letters. What is really important however, it that the user assigns unique names to their drives--(especially drive C and any user partitions or external disks) so that you can match drive names and ignore the difference in drive letters. For example,
the drive C Windows partition could be assigned as "Win7-C" without the quotes. Once you assign names to the drives, any future backup will contain the new names and the names will appear when needed to select the proper partition during a recovery.
if drive D is data, it could be assigned as "Data-D"
An external disk could be WD640-X, etc. I like to include drive letters as part of the unique name.
If the D or Q is either the REcovery partitions or DVD when viewed inside Windows, you should leave these untouched.

3. I do suggest that if your are using external disks for your backups, you also assign names but also change the drive letter to a specific letter (such as x or y or z) so the insertion of other usb devices does not cause a change of drive letter on the external. This will also necessitate a new backup task pointing to the correct drive letter and correct new empty storage folder.

4. Review this link for more info about creating a "disk mode" backup and the creation of a backup task. There is also good help for 2012 users along the left margin of this webpage. Additional help is also available by clicking the first line of my signature below (or choosing Grovers guides along left margin) and reviewing the items discussed in index item #3 at link below.
http://forum.acronis.com/forum/28705

To assign a name to the drive, open Explorer and RIGHT click on the drive letter to be changed and choose properties. The name change window becomes accessible.