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Bootmedia does not recognize my 2 TB Harddisc with the Backupfile

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Hallo, Good evening, Guten Abend,

I use Trueimage 11 Home upgrade, I made recently a backup at a 2 TB Harddisc.
Yesterdy I tryed to backup the .tib file.

The matter is, the bootdisk (CD) does'nt recognize my 2 TB harddisk. Quite old? Or even older?
What's wrong? Where can I get a other Bootdisk? There isn't one at my Acronisaccount! Yes I'm registered.
Thank you and sorry for my terribly English. The school is almost 30 years out.

Ich nutze Trueimage 11 Home (upgrade), es hat immer zuverlässig funktioniert, bis ich das Backup auf eine 2 TB große Sicherungsplatte gespeichert habe.
Das automatisch erzeugte Notfall/Bootmedium (CD) erkennt meine 2 TB Platte nicht, auch keine Platten, die am SATA Port hängen.

Wie kann kann ich dennoch das Backup wiederherstellen?
In meinem Acroniskonto gibt es keine Möglichkeit für einen Download der Bootmedien.

Vielen Dank, ich hoffe Ihr könnt mir helfen.
Schönen Feiertag morgen.

0 Users found this helpful

ATi11 (circa2008-2009) is too old to handle those bigger hdisks reliably. Actually, when you backup a disk in ATI you boot into linux whether yo start with the bootcd or or windows, and the linux drivers from those older versions aren't capable for the 2TB disks.

When you log into the acronis site, go to Get Updates, find your version on the list and select bootable media -- that's where you get the iso that you can burn to cd to make a bootcd -- you can use any cd burner to make the disk. I recommend imgburn (its free), keep all the defaults.