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After update ATIH 2012 will not run!!

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Windows XP SP3 all updates.

Yesterday on starting ATIH 2012 I was prompted to install an update. This I attempted to do. The install seemed to be going ok but after

some minutes failed and did a roll-back. Thought it might be Norton IS so disabled it and tried again. Install reported as successful but

ATIH 2012 would not start. Standard Windows error "ATIH encountered a problem and needs to etc . . . ".

Fortunately System Restore worked but ATIH still suggesting update - advice please.

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Download the installer from your Acronis account, instead on relying on auto-update.
Before updating, launch msconfig, disable all non microsoft services and all start up items. Reboot the computer. Run the installer of the more recent build.

Thanks for the advice this does seem to have worked. I have to say that these issues are really not acceptable. With all due respect to my wife she would neither have understood your suggestion nor had a clue as to how to do as you say. Very poor - if Windows updates behaved like this Microsoft would have been out of business years ago.

I didn't clarify in the previous post, but after this has worked, you can put back you msconfig settings to where they were...

Thanks for that although it was fairly self-evident the way msconfig nagged on start-up.