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Backups Failing

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Here is the error log. Ive refreshed the vault, and changed the max VSS size on the drive. Not sure what else to do!

ProtectCommand: Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda7
Fields: $module : agent_protection_addon_vs_37687
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs_37687
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs_37687
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: a5695862aaf8e69b
Fields: $module : disk_bundle_vs_37687
Message: Failed to create volume snapshot.
--------------------
Error code: 50242
Module: 16
LineInfo: 14181c22ef45b0f6
Fields: $module : disk_bundle_vs_37687
Message: Failed to start creating the volume snapshot.
--------------------
Error code: 50281
Module: 16
LineInfo: 14181c22ef45a9e9
Fields: $module : disk_bundle_vs_37687
Message: VSS writer 'Microsoft Exchange Writer' with class ID '76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7' has failed to process the snapshot.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ea
Fields: code : 2147754994, $module : disk_bundle_vs_37687
Message: Unknown Win32 error
--------------------

0 Users found this helpful

Hello waytek support,

thank you for your posting!

Most likely the issue is caused by faulty VSS writher. Please follow this guide to troubleshoot the issue.

However, if the shadow copy outside of Acronis can be successfully created please contact our support.

Thank you.