Tape StorageNode very slow
Hello,
I am using for my tape based vault a Windows 2012 Server which is connected to an SCSI LTO 6 Drive.
The backup jobs which are writing to tape are very slow. I can see in the Performance Monitor from Windows that there are a lot of activities with the sqllite database and the arsm processes.
I already delete the history with the delete history_asn Batchfile.
I checked the following locations which were mentioned in other form topics to check.
There exists a folder C:\ProgramData\Acronis\BackupAndRecovery\TapeLocation
This folder contains 82GB data and 57241 Files and 11154 Folders.
I also check the size of the arsm.sqlite Database and this file is about 1,6GB.
Do you know is there a relation between the slow activity and this huge database file and the huge amount of files in the Tapelocation with around 82GB?
Thanks a lot for any hint!
br
Michael

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Hello Michael,
Thank you for detailed description! We discussed your issue with the colleagues from the development team and suggest investigating it through a support ticket. We've raised a support case #02986533 so that our engineers can get in touch with you regarding this issue and collect necessary diagnostic information. This information will be analyzed by the expert team, who will shed more light on the cause of the performance degradation.
Thank you for cooperation in advance!
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Hello,
Could you please link this case with case #02888821 and send the case updates to both emails.
Thanks,
Günther
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