Unprocessed Events (Type 7) - IncomingCards Table

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Hello
Can anyone explain what are "Events Type 7" and what's the reason why we see a lot of this events in the database and why they are not processed?

The output from Acronis script "ams.js" shows:
WARNING: There are 300962 unprocessed events in AMS database.
Checking event processing speed > OK

When we check the SQL table "dbo.incomingcards" in the database "acronis_cms_cards" we see a lot of rows with "Object ID = 7".

What is event type 7 in plaintext? What's the root cause of this events? What's the reason why they are not processed?

Thank you for any inputs.

Ven, 08/23/2013 - 12:44
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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After a Acronis Support Remote Session:

The huge amount of "unprocessed events" are generated from the Acronis ESX virtual Appliances (if you have more then one appliances). This is a bug in the Acronis Software - that's a statement from the Acronis Support. The bug will be fixed in a next product update.

To solve the problem, the Acronis Support engineer has adjusted two registry keys to optimize the event processing and deleted all the events type 7 from the database.
Now our console/AMS shows the tasks/progress with only 5 minutes delay (The reason for this questins an the Acronis Support issue was a delay/out of sync problem: The AMS/console displayed all task-status/progress with a delay at the end of +12 hours - every day incrasing parallel to the unprocessed events).

You can check the unprocessed events with the acronis script: ams.js (http://kb.acronis.com/content/38219)

The Reg-Keys are: HKLM/Software/Acronis/Configuration/Centralized/Syncronisation
Period = 300 (the new value)
PeriodHigh = 300 (the new value)

To delete the events type 7 from the database - stop the AMS service before and select the database "acronis_cms_cards" !!!:
DELETE FROM IncomingCards WHERE ObjectType= 7 AND Verb=2 AND Stamp NOT IN ( SELECT MAX(Stamp) FROM IncomingCards WHERE ObjectType=7 AND Verb=2 GROUP BY ObjectID, Machine)

Mer, 08/28/2013 - 11:43