Write access is denied, while deleting previous backups or replicating to the 2nd location

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 2
Commenti: 1

Dear Support,

Please, assist on this problem, previously backups and replications did successfully, but several days before we start recieve this error. We didn't change any credentials on DataStorage or server with backup Agent, also we did try to change credentials for the backup plan and access credentials, tried local administrator and active directory credentials, still without success.

Thank you.

Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dda6
Fields: $module : agent_protection_addon_vs_39029
Message: Failed to execute the command.
--------------------
Error code: 74
Module: 39
LineInfo: 4b0166d390db8ff8
Fields: $module : storage_server_vsa64_39029
Message: Failed to delete backups from archive 'arl:/48DD1162-4E19-422D-91F2-58EC84652EAD/EAEABC50-6EC5-4A9A-ABB5-7F7D3F83C854/FEF0485B-C947-432D-B6BB-9A5BAAF82C04'.
--------------------
Error code: 17
Module: 39
LineInfo: 4b0166d390db9122
Fields: $module : storage_server_vsa64_39029
Message: Failed to delete 1 backup(s).
--------------------
Error code: 228
Module: 39
LineInfo: d2f435cbb76150aa
Fields: $module : storage_server_vsa64_39029
Message: Write access is denied.
--------------------

Mar, 06/16/2015 - 01:49
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 250
Commenti: 7092

Hi Evgeniy,

Thank you for using Acronis products! To resolve the replication error please update to the actual build 43956 since the issue is known.

Thank you,

Gio, 06/18/2015 - 16:19
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 3
Commenti: 12

I have got similar issue.
Updating to latest build 11.5.43994 didn't change anything.

I have tried to delete whole archive, not only particular backup and below are resulting errors:

--------------------
Log Entry Details
--------------------
Type: Error
Date and time: 2015-09-18 09:31:45
Backup plan: [None]
Task: [None]
Managed entity type: [None]
Managed entity: [None]
Machine: MNGTSRV.
.local
Code: 20 250 685(0x135003D)
Module: 309
Owner:
Message:
Command 'Deleting archives' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c9510
Fields: $module : management_server_vs_43994
Message: Command 'Deleting archives' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb8195ff
Fields: TraceLevel : 1, $module : archive_manager_plugin_vs_43994
Message: TOL: Failed to execute the command. The 'Deleting archives' command deletes the specified backup archives.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb8195ff
Fields: TraceLevel : 1, $module : archive_manager_plugin_vs_43994
Message: TOL: Failed to execute the command. The 'Deleting archives' command deletes the specified backup archives.
--------------------
Error code: 219
Module: 161
LineInfo: b320396adfe3ced
Fields: IsReturnCode : 1, $module : archive_manager_plugin_vs_43994
Message: Failed to delete the archives.
--------------------
Error code: 75
Module: 39
LineInfo: 4b0166d390db906c
Fields: $module : storage_server_vsa64_43994
Message: Failed to delete archives: 'arl:/6029D2B9-3E84-407F-9A95-840B02BD71EF/1624BD00-EED8-48FB-9972-5103F8EE216E/5C9938F0-8E33-4793-A8CA-614BA7B4BFF2'.
--------------------
Error code: 47
Module: 39
LineInfo: 4b0166d390db92a3
Fields: $module : storage_server_vsa64_43994
Message: Failed to delete 1 archive(s).
--------------------
Error code: 228
Module: 39
LineInfo: 4b0166d390db91a1
Fields: $module : storage_server_vsa64_43994
Message: Write access is denied.
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x0135003D+0x01350016+0x01350016+0x00A100DB+0x0027004B+0x0027002F+0x002700E4

--------------------

I am able to delete backups in other archives, problem is with this particular archive.

Any suggestions ?

REGARDS
Robert

Ven, 09/18/2015 - 08:23
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 250
Commenti: 7092

Hello Robert,

If you don't need these backups anymore, I would suggest as workaround and quick solution to delete the whole archive manually in Windows Explorer and to set up new backup plan to the new archive.

Have you tried to reboot the target device? What is a target location (NAS, Windows share etc.), could you please export the backup plan and attach it to the post + screenshots from the vault in the Acronis console and under Windows Explorer. Could you also attach the screenshots of security settings for this share.

Thank you,

Ven, 09/18/2015 - 14:40
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.