add to AMS problem
my server is in a domain and there are no problems with connecting domain workstations to AMS under the "EBRadmin" domain account. But there are several stations in the working group. I can make a remote installation of the client part on these stations, but I cannot get them into AMS.
The EBRAdmin domain account on the server is included in the Administrator group, Acronis Remote Users, Acronis Centralized.
The local EBRadmin account on the server is included in the Administrator group, Acronis Remote Users, Acronis Centralized.
The local EBRadmin account on the station is included in the Administrator group, Acronis Remote Users.
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Error
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Remote Installation Failed
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Details:
Code: 20,250,646(0x01350016)
<u>LineInfo:</u> 0x8D165E86FB819666;
Module: remote_install_command_addon_vs_50230
Message: Failed to add machine 'MMSDAQ02' to the management server.
Code: 24,641,537(0x01780001)
<u>LineInfo:</u> 0x3EAC2BD32D84C036;
Module: remote_install_command_addon_vs_50230
Message: Failed to add machine 'MMSDAQ02' to the management server.
Code: 21,430,291(0x01470013)
<u>LineInfo:</u> 0xA76A04993E79384E;
Module: mms_vs_50230
Message: Authentication has failed.
Code: 21,430,290(0x01470012)
<u>LineInfo:</u> 0xA76A04993E79386D;
Module: mms_vs_50230
Message: Failed to migrate data to the license server.
Code: 13,238,285(0x00CA000D)
<u>LineInfo:</u> 0xEC81F6265C058175;
Module: mms_vs_50230
Message: Failed to establish connection. Check the specified machine address.
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Good day.
The station MMSDAQ02 sees the license server 430EBR0001 both by name and IP address.
The license server also shows the assigned license for the station.
Need another solution
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Hi Viacheslav,
reverse method of adding the Agent described in https://kb.acronis.com/content/46110 might help
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Good day!
I tried to use the reverse method. Connect process ->
and i get an error
Collect system info from MMSDAQ02 - attached
Allegato | Dimensione |
---|---|
606069-337430.zip | 2.98 MB |
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Dear Nikitin Viacheslav,
I have proposed you a solution in private messages on the forum.
You can find it in "my account", "dialogs".
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Dear Nikitin Viacheslav,
In this case we can only offer to contact our support Customer Service and Support (acronis.com)
And to install a trial version of the latest update of the product Achim Klein | Acronis Forum
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