Acronis Stalls at 12%

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Beginner
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Good Morning All,

I have been working with Acronis to try and backup a folder to tape.

I am trying to do an incremental backup, to make it quicker and easier to backup.

After setting the task up, which, will grab files from a shared network folder and back them up to the tape. I ran it and it worked with no issues, although it was very slow and took about 1 week to backup 800GB.

I scheduled the task to run by itself now, and it stalls at 12% every time.
I have lookd through the logs and could not seem to see anything that stuck out to me.

The Log file is attached.

If anyone could please help me, Thank You

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log.txt 72.39 KB
Mar, 06/02/2015 - 15:39
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Beginner
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Commenti: 2

I have the same problem.

I am using Acronis Backup Advanced 11.5.39029 on a new PC (Intel i5-4690 / 3.5 GHz / 16 GB RAM) with Win7pro 64bit.
An updates to the newest version failed so far.

The backup job starts at 8 p.m. and last about 22 hours for a few GBytes!
Most of the time there is no progress. The process shows 12% (running) for many hours.

What is going on? What holds the program so long instead of continuing?
The log file doesn't help.

22 hours later the log files shows some strange values:
writing events: 158900
total writing time: 85 seconds
total data writen: 20.8 GB
total write interval: 77724 seconds
writing speed: 243091738 byte/second

Any idea what's going wrong?

Attached is a screenshot of the 12% process (german version) and the statistics (german version).

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275436-120241.jpg 35.22 KB
275436-120244.txt 878 byte
Mer, 06/03/2015 - 13:55
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 250
Commenti: 7092

Hi all,

Systems Department, in the logfile we see numerous errors "Failed to create snapshot for backup". I suppose, that the issue is related to the snapshot creation and not to the backup on tape. But in order to localize the issue, I would suggest testing the backup to the internal drive. If the issue persists - please proceed the following way to troubleshoot the issue with the snapshots. 

Andreas, please check the log file, if there are also errors or warnings, related to the snapshot creation and follow the same recommendations.

Please also make sure, that you are using the latest build of the software (currently 43956) and the tape drivers are up to date. If the issue persists, copy some large files to the tape manually and compare the speed rates with that of Acronis. Check if the following article is applicable (sometimes the poor writing speed on tapes is caused by the different block sizes).

Tahnk you,

Mar, 06/09/2015 - 10:16
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Commenti: 2

The log file didn't help.

** The problems with ACRONIS BACKUP have increased. **

1. It is installed on a new and fast computer but the performance is unbelievable SLOW.
2. A simple backup of some data takes about 23 hours!
3. The log file shows only a few information, bad statistics and error messages with no helpful data.

and now...

4. Changes to the backup list isn't possible anymore because the calculation of the new backup size doesn't come to an end.

** As the program is unable to do the work it was intended for, we are going to look for another solution. **

ACRONIS BACKUP has failed.

Mer, 08/12/2015 - 12:23
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 250
Commenti: 7092

Hello Andreas,

According to your description the issue would require the deeper investigation, which is unfortunately not possible on the forum. Please contact our Support team.

Thank you,

Mar, 08/25/2015 - 16:58
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.