Backup and Recovery 11.5 Backup fails with Read error

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Hi,

i am trying to backup a Harddisk and the Backup fails for one partition, it reports a Read Error. My first guess is a HDD Problem, but before running a file system check which takes the HDD offline for that time, I wanted to ask if someone had a similar error and has some ideas on which areas I should concentrate.

Thanks Martin

<log build="32322" version="11" product="Acronis Backup &amp; Recovery 11.5 Management Console">
  <event id="1" type="Information" time="1/8/19 2:14:54 PM" policy="Backup 1/8/19 2:12:21 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="localhost" Machine="localhost" message="Command 'Backing up' is running." code="20,250,682(0x135003A)" module="309" Owner="root"/>

<event id="20" type="Error" time="1/8/19 2:17:57 PM" policy="Backup 1/8/19 2:12:21 PM" task="Simple backup" InstanceType="[UNKNOWN]" Instance="localhost" Machine="localhost" message="Operation with partition '' was terminated.|Details:|Read error.|| &#32; &#32;Error code: 0x70003| &#32; &#32;$module = &quot;disk_bundle_glx_pic_32322&quot;| &#32; &#32;Tag: 0xDF81DA2C74EC5024|Direct R/W operation has failed.|| &#32; &#32;Error code: 0x590001| &#32; &#32;$module = &quot;dsk_supp_glx_pic_32322&quot;| &#32; &#32;Tag: 0x45381B51A8F1E1D2|Additional info: |--------------------|Error code: 502|Module: 1|LineInfo: a164035b3ff39287|Fields: &#32;$module : disk_bundle_glx_pic_32322|Message: Operation with partition '' was terminated.|Details:|Read error.|| &#32; &#32;Error code: 0x70003| &#32; &#32;$module = &quot;disk_bundle_glx_pic_32322&quot;| &#32; &#32;Tag: 0xDF81DA2C74EC5024|Direct R/W operation has failed.|| &#32; &#32;Error code: 0x590001| &#32; &#32;$module = &quot;dsk_supp_glx_pic_32322&quot;| &#32; &#32;Tag: 0x45381B51A8F1E1D2|--------------------|Error code: 3|Module: 7|LineInfo: df81da2c74ec5024|Fields: &#32;$module : disk_bundle_glx_pic_32322|Message: Read error.|--------------------|Error code: 1|Module: 89|LineInfo: 45381b51a8f1e1d2|Fields: &#32;$module : dsk_supp_glx_pic_32322|Message: Direct R/W operation has failed.|--------------------" code="66,038(0x101F6)" module="1" Owner="root"/>

Mar, 01/15/2019 - 13:24
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Commenti: 2016

Hello MartinS,

welcome to Acronis forums!

You are right, this is definitely a HDD problem. We suggest that you run chkdsk without any parameters for the disk in question if do not want that HDD to be offline. When used without parameters, chkdsk displays only the status of the volume and does not check for bad blocks but checks your file system.

Gio, 01/24/2019 - 17:44
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Commenti: 1

Hi MartinS

I have run into this problem too and discovered, can't remember where, that if you change the amount of space available for VSS it seems to solve the problem. It worked for me on a server and has also worked for me on a workstation using True Image home.
You don't need to turn on VSS just change the amount of space available to it.

Steps I followed on 2008 R2 Server:

Right click the disk drive in windows explorer, go to Shadow Copies tab. Highlight the disk drive, click Settings. Click the No limit radio button. Click OK.
Repeat for any other disks included in your backup. (Remember to do it for the unlabeled \\?\Volume system partition too).
Shadow Copies is still Disabled on all these drives/partitions.

Seemed to work for me.
Hope it helps someone else too.

Selwyn

 

Mar, 03/26/2019 - 02:13
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 0
Commenti: 2016

Hello Selwin,

welcome to Acronis forums and thanks for sharing this workaround!

Mer, 03/27/2019 - 09:28
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.