The operation could not be completed because the volume is dirty. CHKDSK disagrees.

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Messaggi: 1
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I am having the below issue with a backup of a VM.

--------------------
Log Entry Details
--------------------
Type:          Error
Date and time: 05/04/2017 21:00:13
Backup plan:   Backup 16/10/2015
Task:          Differential backup
Code:          7,503,956(0x728054)
Module:        114
Owner:         
Message:       
  Failed to back up virtual machine '<removed>'.
Additional info:
--------------------
Error code: 32852
Module: 114
LineInfo: c35c04057128fe7f
Fields:  $module : disk_bundle_vs_50064
Message: Failed to back up virtual machine '<removed>'.
--------------------
Error code: 200
Module: 161
LineInfo: b320396adfe3b54
Fields:  IsReturnCode : 1, $module : disk_bundle_vs_50064
Message: Failed to get archive URIs from location 'arl:/EE3E1A57-7767-4F49-A6C8-BF147F24F02F/3A228574-890B-4D1A-9023-EE453A6563BD'.
--------------------
Error code: 200
Module: 161
LineInfo: a0f87a51d6f9cc8e
Fields:  IsReturnCode : 1, $module : disk_bundle_vs_50064
Message: Failed to get archive URIs from location 'arl:/EE3E1A57-7767-4F49-A6C8-BF147F24F02F/3A228574-890B-4D1A-9023-EE453A6563BD'.
--------------------
Error code: 267
Module: 146
LineInfo: 4d7f75fcde07d6b0
Fields:  IsReturnCode : 1, $module : mms_vs_50064
Message: Failed to write to file 'avfs:/local?F:/acronis/053F603C-C327-41EF-9DF3-513A176DF299.chk'.
--------------------
Error code: 10
Module: 4
LineInfo: f35f747b3b21f8df
Fields:  function : CreateFileW, path : \\?\F:\acronis\053F603C-C327-41EF-9DF3-513A176DF299.chk, $module : disk_bundle_vs_50064
Message: Error occurred while creating the file.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8ee
Fields:  code : 2147949251, $module : disk_bundle_vs_50064
Message: The operation could not be completed because the volume is dirty. Please run chkdsk and try again
--------------------
Acronis Knowledge Base: http://kb.acronis.com/errorcode/

Event code: 0x00728054+0x00A100C8+0x00A100C8+0x0092010B+0x0004000A+0x0000FFF0+0x80071AC3

--------------------

Chkdsk run on both disks connected to VM reports no faults.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\administrator>chkdsk e:
The type of the file system is NTFS.
Volume label is Data.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
  726016 file records processed.
File verification completed.
  18514 large file records processed.
  0 bad file records processed.
  0 EA records processed.
  0 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
  805414 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
  726016 file SDs/SIDs processed.
Security descriptor verification completed.
  39699 data files processed.
Windows has checked the file system and found no problems.

 336589823 KB total disk space.
 256009204 KB in 667342 files.
    259600 KB in 39701 indexes.
         0 KB in bad sectors.
    803063 KB in use by the system.
     65536 KB occupied by the log file.
  79517956 KB available on disk.

      4096 bytes in each allocation unit.
  84147455 total allocation units on disk.
  19879489 allocation units available on disk.

C:\Users\administrator>chkdsk c:
The type of the file system is NTFS.

WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
  624640 file records processed.
File verification completed.
  36450 large file records processed.
  0 bad file records processed.
  0 EA records processed.
  76 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
  700036 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
  624640 file SDs/SIDs processed.
Security descriptor verification completed.
  37699 data files processed.
CHKDSK is verifying Usn Journal...
  1167464 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.

 133062655 KB total disk space.
 129651404 KB in 537527 files.
    268068 KB in 37700 indexes.
         0 KB in bad sectors.
    698707 KB in use by the system.
     65536 KB occupied by the log file.
   2444476 KB available on disk.

      4096 bytes in each allocation unit.
  33265663 total allocation units on disk.
    611119 allocation units available on disk.

Acronis fails the backup and asks me to run CHKDSK to fix the issue. CHKDSK reports no problems. The next backup then reports the same issue.

Gio, 04/06/2017 - 08:32
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Messaggi: 22
Commenti: 3800

Hi,

According to the log file the issue is related to the backup destination, e.g. the F: volume which is connected to machine running Agent for VMware (which I assume is installed on some Windows machine):

CreateFileW, path : \\?\F:\acronis\

This operation fails with Windows error which cannot create file in the specified destination. In other words the problem is not related to the backed up VM, but rather is related to the backup storage which needs to be checked via chkdsk.

Thank you.

Ven, 04/07/2017 - 09:02
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