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restore from backup image is blue screening.

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So, been useing this product from a long time now. and this is the first time I've come across this. i have a dell 7810 set in legacey BIOS mode. They are running windows 7 pro. They boot and run just fine in day to day operations. they want clones to do testing and such. so I do a full backup useing the boot media and then swap the drive for a new one. reboot off of the media and then recover. full, MBR, all partitons everything. it gets done and then i reboot the system to test. It goes through the boot process gets the usual windows 7 animations and then BOOM blue screen. 

i have even tried doing a direct clone with both disks in the system. same result... help? 

 

 

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Hello Steven

I'd suggest starting with https://www.acronis.com/en-us/support/documentation/AcronisBackup_11.7/index.html#16428.html and if the issue persists, please attach a photo of the error code displayed on the blue screen.