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The management server is not available for more than 30 days.

Thread needs solution

The management server is not available for more than 30 days.

Data i godzina

Gru 15, 2016, 09:15:01

Kod

0x01350016+0x01350016+0x02980096

Moduł

309

Komunikat

Utworzenie kopii zapasowej nie powiodło się

Informacje dodatkowe:

------------------------
Kod błędu: 22
Moduł: 309
LineInfo: 0x8D165E86FB819595
Pola: {"$module":"mms_bundle_glxa64_3622","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Komunikat: TOL: Failed to execute the command. Backup plan '.........'
------------------------
Kod błędu: 22
Moduł: 309
LineInfo: 0x8D165E86FB819595
Pola: {"$module":"agent_protection_addon_glxa64_3622","CommandID":"D332948D-A7A9-4E07-B76C-253DCF6E17FB"}
Komunikat: TOL: Failed to execute the command. Backup plan '........'
------------------------
Kod błędu: 150
Moduł: 664
LineInfo: 0x2D3A16DFCF3A644E
Pola: {"$module":"agent_protection_addon_glxa64_3622","TimeoutSeconds":"2670702"}
Komunikat: The management server is not available for more than 30 days.

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Messaggi: 22
Commenti: 3800

Hi,

Such problems should be investigated with help from our support team - the issue is specific to particular environment and is usually related to the way the backup agents were registered on Acronis Management Server (for both on-premise and cloud-based management setups).

Thank you.