[Solved] Application aware backup MS SQL-Server 2014 Express
Hi,
tried to setup a backup plan using Application Aware Backup for MS SQL-Servers and getting an error.
After supplying credentials AB12 queries the SQL-Server it responds with a SOAP-Error:
SOAP 1.1 fault: "":ServerFaultCode[no subcode]
"Ein angegebener Parameter war nicht korrekt: "
Detail: <InvalidArgumentFault xmlns="urn:vim25" xsi:type="InvalidArgument"></InvalidArgumentFault>Error code 0x0224001F+0x02240004+0x0004000A+0x0053008B+0x00530128
OS: Windows Server 2012 R2 in VMware VM
SQL: MS SQL-Server 2014 Express (non-default instance)
Domain Admin credentials given, can connect to a Windows Server 2008 R2 / SQL-Server 2008 Std using the same settings.
Thanks!
Edit:
Additional info from error message:
------------------------
Error code: 31
Module: 548
LineInfo: 0x2E4E2B4CA6DBE8E7
Fields: {"$module":"disk_bundle_vsa64_3500"}
Message: Cannot enable application backup on the selected machines due to environment issues.
------------------------
Error code: 4
Module: 548
LineInfo: 0x051E6FD567882993
Fields: {"$module":"disk_bundle_vsa64_3500"}
Message:
------------------------
Error code: 10
Module: 4
LineInfo: 0x0AB4EC9D0DA49010
Fields: {"$module":"esx_srv_vsa64_3500"}
Message: Error occurred while creating the file.
------------------------
Error code: 139
Module: 83
LineInfo: 0x8551C5C00E774FBC
Fields: {"$module":"esx_srv_vsa64_3500"}
Message: Failed to process the result of the guest system's call of 'MakeDirectoryInGuest'.
------------------------
Error code: 296
Module: 83
LineInfo: 0x599DA595E33DE7F2
Fields: {"$module":"esx_srv_vsa64_3500","faultTypeId":"0"}
Message: SOAP 1.1 fault: "":ServerFaultCode[no subcode] "Ein angegebener Parameter war nicht korrekt: " Detail:
2016-08-31 16:34:36:272 3600 I00530128: Error 0x530128: SOAP 1.1 fault: "":ServerFaultCode[no subcode]
| "Ein angegebener Parameter war nicht korrekt: "
| Detail: <InvalidArgumentFault xmlns="urn:vim25" xsi:type="InvalidArgument"></InvalidArgumentFault>
|
| trace level: information
| line: 0x599da595e33de7f2
| file: k:\3500\enterprise\virtualware\raw\vmware\vix_soap\vix_supp.h:90
| function: VirtualWareRaw::VixSupp::Call
| faultTypeId: 0x0
| $module: esx_srv_vsa64_3500
Hi Vasily,
UAC is enabled in guest, but the Domain Admin credentials should be able to elevate commands (it works that way in other VMs). Same happens when UAC is disabled.
%temp% path doesn't contain any symbols (in user's folder) and permissions are given to full access. It is also recreated properly when guest reboots.
VMware-Tools are present and running, Version 10249 (latest).
Will contact your support team.
Thanks!
Just a status update.
Acronis support is working on case 02783605.
Some more infos, have tried different configurations:
- same error on Windows Server 2012 R2 ENU
- Activated vs. non activated Windows
- AB12 MgmtServer on Windows Server 2012 R2 ENU + DEU
- vCenter Server rebooted
- Guest VM (target VM with SQL-Server) several reboots
- Reinstall of VMware-Tools (and reboot)
- Update to Acronis Backup 12 #3596
Got this from vpxd.log:
2016-09-06T10:25:25.636+02:00 info vpxd[06960] [Originator@6876 sub=vpxLro opID=1b1e70cf] [VpxLRO] -- BEGIN task-internal-338515 -- guestOperationsFileManager -- vim.vm.guest.FileManager.makeDirectory -- 52ec580e-1089-7aed-a1b3-81c271c5e776(52154886-c7cb-1a5b-513a-1955183bd664)
2016-09-06T10:25:25.699+02:00 info vpxd[06960] [Originator@6876 sub=vpxLro opID=1b1e70cf] [VpxLRO] -- FINISH task-internal-338515
2016-09-06T10:25:25.699+02:00 info vpxd[06960] [Originator@6876 sub=Default opID=1b1e70cf] [VpxLRO] -- ERROR task-internal-338515 -- guestOperationsFileManager -- vim.vm.guest.FileManager.makeDirectory: vmodl.fault.InvalidArgument:
--> Result:
--> (vmodl.fault.InvalidArgument) {
--> faultCause = (vmodl.MethodFault) null,
--> invalidProperty = <unset>,
--> msg = "Received SOAP response fault from [<cs p:000000000a260a80, TCP:10.10.100.32:443>]: makeDirectory
--> Received SOAP response fault from [<cs p:1f37eb50, TCP:localhost:8307>]: makeDirectory
--> A specified parameter was not correct: "
--> }
--> Args:
-->
--> Arg vm:
--> 'vim.VirtualMachine:vm-151'
--> Arg auth:
--> (vim.vm.guest.NamePasswordAuthentication) {
--> interactiveSession = false,
--> username = "domain\administrator",
--> password = (not shown)
--> }
--> Arg directoryPath:
--> "/C:\Users\ADMINI~1\AppData\Local\Temp//D7AF93AD-07B9-486C-B31E-EDA587FA13B8"
--> Arg createParentDirectories:
--> false
Customer Support has reported back and solved this issue.
In my case the VM-config was wrong. The Guest OS was set to "Windows Server Threshold" instead of "Windows Server 2012" for a Windows Server 2012 R2 installation. This seems to be handled by VMware in a different way on different Guest OS settings.
VMware KB says something related correctly: https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2069889
Thanks!
Raphael, thank you for the update, it's much appreciated. Quite interesting case.