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Update 12890 -> Storage broken!

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Congratulations Acronis!

Update 12860 had the issue that i cant login because the update failed, but said successful

Update 12890 woked, but only the storage nodes i did not update are working. All other want login data and reject them (yes they are correct).

 

Is a downgrade possible?

 

PS:  nice to see that german/english support is unavailable, for what do i pay...

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"Update 12860 had the issue that i cant login because the update failed, but said successful"

-> /etc/security/acronisagent.conf create this file and put username for webconsole in it, then start the setup all over and the webconsole works

 

Update 12890 woked, but only the storage nodes i did not update are working. All other want login data and reject them (yes they are correct).

-> simply remove all backup locations and recreate them (same dedup path and it should be back quickly)

 

Acronis really needs to improve the support.

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Messaggi: 0
Commenti: 2016

Hello Sebastian,

welcome to Acronis forums!

There have been some Acronis services renamed in these new builds which could make them stopped/disabled and cause the issue you reported.

We recommend that you check if all Acronis services are started (except Acronis Active Protection one which should be disabled by default):

Start -> services.msc 

sort all services by name and look through Acronis services.

Have you tried turning it on and off again :D

 

I run the manegement server under linux and ofcourse i checked that all services are running.

This way i saw that one service had issues with /etc/security/acronisagent.conf... As i stated above the problem is solved with the steps above i found out. Simply restarting (services or server) didn't change anything.

 

 

frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Messaggi: 0
Commenti: 2016

Hello Sebastian,

thank you for sharing your solution with forum users!

P.S. here is the list of Linux services and components in Acronis Backup 12.5