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Initial run with initial seeding to external disk failes

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Hello,

 

We have a customer with a lot of data files wich we want to back-up with acronis.

I have attached a new external drive to the server physically.

I have created a brand new backup job wich contains all the data and initial seeding enabled to the external drive.

When i run the job it keeps returing the error "The activity has failed due to a restart of the service.".

When i look at the eventvwr logs the mms service did not fail or restart.

All other jobs on this server run fine.

 

Any idea what is wrong?

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Hello Global-e | CS,

The above message often indicates a crash. If there are no entries in Event logs showing an actual crash, the issue requires more indepth investigation. I would suggest raising support ticket for that.

Thank you,