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The server is not available at the moment, restore

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Im trying to restore backup from console recovery but every time that i try ,this message appear. Could anyone help me . 

 

Thanks.

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Hello Suporte,

You may want using the following link to check the status of Acronis datacenters https://cloud-status.acronis.com/ However, if the issue is urgent, please contact the support team, so that they can involve engineers at the backend if needed.