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SQL Backup failed

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Hi,

Everything was working okay for several months and then I got this message :

 

Échec sauv.

Several activities have not succeeded. Details: EF1AE2B7-B626-4FFB-8E75-AD429F6247A4: Error 0x15d070a: Failed to create the shadow copy of volume '\\?\Volume{517b0f5f-447f-11e4-80bf-9c8e9962308b}\'. | line info: 0x8a9f7ba9e74d6f1f | $module: ArsDbBackupProvider64_vsa64_1592 C8A1676F-EBC1-49A7-93A3-69041D1A5849: Error 0x1350016: TOL: Failed to execute the command. Backing up | line info: 0x8d165e86fb819595 | CommandID: 8F01AC13-F59E-4851-9204-DE1FD77E36B4 | $module: service_process_vsa64_1592 | | error 0x1350016: TOL: Failed to execute the command. Backing up | line info: 0x8d165e86fb819595 | CommandID: 8F01AC13-F59E-4851-9204-DE1FD77E36B4 | $module: gtob_backup_command_addon_vsa64_1592 | | error 0x26f0067: A generic error of Microsoft SQL Backuper. | line info: 0x94f5f955b13ddfb8 | IsReturnCode: 0x1 | $module: ArsAgentProvider_vsa64_1592 | | error 0x57010f: Failed to back up Microsoft SQL Server. | line info: 0x7f9e79f979cfc15e | IsReturnCode: 0x1 | $module: ArsAgentProvider_vsa64_1592 | | error 0x15d070a: Failed to create the shadow copy of volume '\\?\Volume{517b0f5f-447f-11e4-80bf-9c8e9962308b}\'. | line info: 0x8a9f7ba9e74d6f1f | $module: ArsDbBackupProvider64_vsa64_1592 74D5E952-EDC7-4EAA-A770-F430EF4C07BF: Error 0x1350016: TOL: Failed to execute the command. Backup workflow | line info: 0x8d165e86fb819595 | CommandID: F30407D6-601F-11E0-9C67-FF46DFD72085 | $module: mms_vsa64_1592 | | error 0x1350016: TOL: Failed to execute the command. Backup workflow | line info: 0x8d165e86fb819595 | CommandID: F30407D6-601F-11E0-9C67-FF46DFD72085 | $module: gtob_backup_command_addon_vsa64_1592 | | error 0x1490002: Step 'Backup' has failed. | line info: 0x8edc81ea38faba3f | TraceLevel: 0x1 | StepType: 0x2 | $module: gtob_backup_command_addon_vsa64_1592 | | error 0x1350016: TOL: Failed to execute the command. Tol::IsolateCommand | line info: 0x8d165e86fb819595 | CommandID: 4504F8D4-2727-42AB-BB4F-A42EDBB790A0 | $module: mms_vsa64_1592 | | error 0x1350016: TOL: Failed to execute the command. Backing up | line info: 0x8d165e86fb819595 | CommandID: 8F01AC13-F59E-4851-9204-DE1FD77E36B4 | $module: service_process_vsa64_1592 | | error 0x1350016: TOL: Failed to execute the command. Backing up | line info: 0x8d165e86fb819595 | CommandID: 8F01AC13-F59E-4851-9204-DE1FD77E36B4 | $module: gtob_backup_command_addon_vsa64_1592 | | error 0x26f0067: A generic error of Microsoft SQL Backuper. | line info: 0x94f5f955b13ddfb8 | IsReturnCode: 0x1 | $module: ArsAgentProvider_vsa64_1592 | | error 0x57010f: Failed to back up Microsoft SQL Server. | line info: 0x7f9e79f979cfc15e | IsReturnCode: 0x1 | $module: ArsAgentProvider_vsa64_1592 | | error 0x15d070a: Failed to create the shadow copy of volume '\\?\Volume{517b0f5f-447f-11e4-80bf-9c8e9962308b}\'. | line info: 0x8a9f7ba9e74d6f1f | $module: ArsDbBackupProvider64_vsa64_1592

Code d'erreur 0x01330029+0x01350035

Can you help me ?

Kind Regards,

Kevin

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Messaggi: 7
Commenti: 166

Hi Kevin,

Following error message shows a VSS snapshot failure:

    error 0x15d070a: Failed to create the shadow copy of volume

What messages do you see in Windows Application Event log when you start a backup? It should give more details about the VSS problem.

Additionally you can check the snapshot using DiskShadow tool with SQL VSS Writer to localize the problem if the log doesn't show sufficient information.

Please provide more details about the error from Windows log.

Thank you,

Hi thanks for the support but everithing goes back to normal without me doing anything.