ABR 11 Advanced Server SBS Edition

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ABR 11 Advanced Server SBS Edition (Build 11.0.17318) is installed on a fully patched Windows 2003 SBS Server.

The Storage Node Service repeatedly crashes;

Faulting application StorageServer.exe, version 11.0.0.17318, faulting module StorageServer.exe, version 11.0.0.17318, fault address 0x002cbdca.

Without the Storage Node Service running we cannot deploy de-dupe.

Please advise.

Dom, 02/05/2012 - 23:28
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Hello Martin,

thanks for reporting about the problem.

Could you please send us  Acronis Info from the problem machine, alongside with the Dr. Watson crash dump. These logs might show us the cause of the crash.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

Mar, 02/07/2012 - 00:07