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ABR10 with UR stay 0%

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Hi,
Could you please help me on this trouble. ABR10 with UR is installed on the old server 2000 SP4 with 2 partitions (C/D). I create an archive backup of this server on a USB HD. For the moment everything is OK.
I create a bootable Cd with the option UR and integrate all the new server necessary driver on this CD. When i boot my new server with the bootable Cd Acronis, i use the tools to create 2 partitions (C/D) on my new server. I reboot my new server on the Cd Acronis and I select recovery item . On the screen select your backup file, i find my USB drive with the backup file and i select the new directory drive (old C on new C and old D on new D) for the moment that work, i select use UR and then OK to start the task. The windows task open but stay at 0% without error message, my mouse still move so is not frozen but stay 0%. On my USB HD i can see light flashing so i think it's work but nothing move on the windows recovery task. After 10 minutes nothing start, any idea ?
Sorry for my poor english
regards

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Hello Kenny Rodger,

Thank you very much for your post. I will definitely help you with this.

It looks like a GUI issue with the bootable CD interface, when the task stays at 0% but there is hard drive activity.

I have found your support case regarding this issue and it was resolved the following way.

From the bootable CD menu you need to press the following key combination to get to the command prompt: Ctrl+Alt+F2

At the # prompt run the following command: ifconfig to see if the following interface called "lo Link encap:Local Loopback" is present.

If it is not present, run the following command to mount it: ifconfig lo up

This will mount the interface and the program will function normally.

After that, type /bin/product to get back to the program GUI.

Please let me know if you have any other questions.

Thank you.