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ABR11 - The Item was skipped.

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Hi Guys,

Heads up, Acronis Tech Team.

Having trouble in backing up a NAS - Network Shared Folder.

A Network Shared Folder is mounted on the AMS Server Machine that has also a Acronis Agent (ABR11 v.17318), we used the Acronis Agent to backup the NAS-Shared Folder.  The backup plan result displays Succeeded with Warnings.

As a sample logs:

9  Information  12/16/2011 2:03:13 AM  The item was skipped.

Additional info: 
--------------------
Error code: 25
Module: 23
LineInfo: ce542e14da203a44
Fields:  Path : //ph_celerra/imaging1/EF/FLAMIANO, ERIC/SPLITNESS_19.06.2011/A&B REV BOOK.pdf, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: The item was skipped.
--------------------
10  Information  12/16/2011 2:03:20 AM  The item was skipped.
Additional info: 
--------------------
Error code: 25
Module: 23
LineInfo: ce542e14da203a44
Fields:  Path : //ph_celerra/imaging1/EF/FETALINO, MICHAEL M 12786/BIANKA RAMBOW JAN2011/Application_data.xml, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: The item was skipped.
--------------------
11  Information  12/16/2011 2:03:41 AM  The item was skipped.
Additional info: 
--------------------
Error code: 25
Module: 23
LineInfo: ce542e14da203a44
Fields:  Path : //ph_celerra/imaging1/EF/FERNANDEZ, RONALDO_Bonny/BRAVO_112011/634475554.pdf, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: The item was skipped.
--------------------
12  Information  12/16/2011 2:03:41 AM  The item was skipped.
Additional info: 
--------------------
Error code: 25
Module: 23
LineInfo: ce542e14da203a44
Fields:  Path : //ph_celerra/imaging1/EF/FERNANDEZ, RONALDO M/ANTIGUA BOOK.pdf, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: The item was skipped.
--------------------
13  Information  12/16/2011 2:03:41 AM  The item was skipped.
Additional info: 
--------------------
Error code: 25
Module: 23
LineInfo: ce542e14da203a44
Fields:  Path : //ph_celerra/imaging1/EF/FERNANDEZ, RONALDO M/BSEC.pdf, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\DiskBundle.dll
Message: The item was skipped.
--------------------

what could be the reason while ABR11 Agent (v.17318) skipping those file??

Settings for this backup plan; please see below.

Backup Priority : Normal

Backup Options  : Error Handling
  : Do not show messages and dialogs while processing (checked)

Hope someone could answer this concern, thank you. Also please view the other logs that has the same error.

Allegato Dimensione
logs.zip 26.95 KB
0 Users found this helpful

Hello,
Have you found a solution to your problem. I have exactly the same, but I can not solve.
thank you very much
(sorry for the translation, I'm french ...)

I have the same issue

 

Fields:  Path : //fzvmccfs01/Data/WFM/~$Final Roster Feb.xlsx, $module : disk_bundle_vs_43994
Message: The item was skipped.

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Messaggi: 250
Commenti: 7092

Hello all,

Please refer to the following article: https://kb.acronis.com/content/2954

"Acronis software uses snapshot while backing up disks. In case of a file-level backup snapshot is not created, which means that files in use will not be backed up. We recommend scheduling NAS backup for the time when files on the NAS are not in use."

Thank you,