Acronis Backup & Recovery 10 Agent - Installation failed on Windows 2008 Server Std SP2

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I was trying to install the Aronis Backup and Recovery 10 on a Windows 2008 Server.
it stopped and Installation failed on Acronis Backup & Recovery 10 Agent
and Opens folder system32 for unit why ......?
please find the attach...

Allegato Dimensione
error.gif 28.42 KB
error2.gif 21.62 KB
Gio, 01/20/2011 - 14:10
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Hello Mohamed Zaki!

Welcome to our Forum, we're glad to greet you here! I understand your concern, and will be glad to assist you.

Thank you for the screenshots attached. Unfortunately they still doesn't shed the light onto the exact cause of the problem. I wonder if you could kindly gather MSI log, submit a case with the information attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Gio, 01/20/2011 - 19:30
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Acronis Backup & Recovery 10 Agent
Code: 013795831
Line tag: 0x851efe822fcbb4cb
Message:

Installation error
Code: 06442537
Line tag: 0x394351065f8e4bad
Message: Installation error.

Suberror
Code: 013795831
Line tag: 0x851efe822fcbb4cb
Message:

Dom, 01/23/2011 - 08:49