Acronis can't save backup to directories on the NAS

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Hello,

I'd like to ask if you have met with similar problem. We are using Acronis B&R 10 up.4 on the Windows server 2003. We are making backups of many servers from one central server, and saving backups to NAS.
In some cases when trying to set destination of backup on the NAS (predefined depot), we can see also directories on the storage, but not content, also the backups can not be saved there. When we give full IP of NAS, it is possible to make backup directly on the storage, outside the directories.
All privileges are set to "full", all network issues have been investigated, and this is the last think we can not solve.
Thanks for any advice how to resolve this problem.

Livia

Mer, 06/22/2011 - 14:11
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Hello Livia,

Thank you for posting and welcome to the Acronis forum. I will do my best to help you.

I would recommend to get in touch with our Support team so that we can properly investigate this issue. I can also recommend the following KB article just in case.

Please let me know if you have additional questions.

Thank you.

Gio, 06/23/2011 - 07:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 1
Commenti: 1

Hello Anton,

really big big big thank you, I owe you a bottle of vine or something.
The article you recommended helped me, the reason was so stupid - Acronis has problem with longer directories names. I made it shorter and now it works perfect.
Thank you again.

Ven, 06/24/2011 - 08:45