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AMS service does not start

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Hi,
Running ABR 10 AW on server 2008 x64 R2.
I have installed ok, and restarted server, but now I cannot start the AMS service any more.
It states "The service started and the stopped. This ......"
I have checked and double checked the settings for the user that logs on to service, following page 13 in the install guide.

I have found some threads suggesting to uninstall ABR - however, running in enterprise environment, this should not be necessary.
Running ABR 10 AW build 11639.

Please advise,

BR
Jørgen

0 Users found this helpful

Hello Jørgen,

Thank you very much for your post and welcome to our forum.

I will definitely help you with this, but can you provide additional information please because there is not enough of it to resolve this issue.

Is this a clean installation? Please create an AcronisInfo report and send it to me via a private message.

Yes, as a last resort we do recommend to uninstall using our clean up utility, but unfortunately, sometimes this does not fix the problem.

Just in case, if you need immediate support you can contact our support directly.

Please let me know if you have additional questions.

Thank you.