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Automatic shutdown via AMS

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I want to create a central managed backup policy which does a backup and then shuts down the PC. To do this, I use a bat-file with "%Systemroot%\System32\shutdown.exe -s" which is on a network share folder and is accessible, it is executed as post backup command.

When I set this for a local management machine, it works fine. But when I try it as backup policy via AMS, it does not. When testing the command, I get an error message with the following details:

"

Code: 12.124.163(0xB90003)

Modul: C:\Programme\Acronis\AMS\ManagementServer.exe

Nachricht: Fehler: Komponente nicht gefunden (167::2)

"

I am using Build 10.273-a.

 

Is there a way to create an AMS backup policy which will let me shutdown PCs? Setting it for every individual machine is a bit tedious.

1 Users found this helpful

I have the same issue

Direct Command (no *.bat) %Systemroot%\System32\shutdown.exe -s in the post backup command has no effect, even if in the protocol stands that everything fits

 

Have you tried using a .CMD file instead of a .BAT file? They get processed differently.

Hello all,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

We have released a new build of Acronis Backup & Recovery # 11105. Please update the curent build and see if the issue remains. The new build for the German version will be available shortly.

Thank you.

With build 11105 I still get the error message, but with a different code:

"

Code: 11.337.747(0xAD0013)

Nachricht: Fehler: Komponente nicht gefunden.

"

Hello Daniel,

Thank you for your response.

Could you please do the following? On the computer with the Agent and Management Server installed please restart Acronis services:

* Go to Start -> Run -> services.msc
* Right-click on the following Acronis services, and click on Restart:

- Acronis Managed Machine Service;
- Acronis Remote Agent;
- Acronis Scheduler2 Service;

- Acronis Management Server Service;

- Acronis Storage Node Service.

After that please see if the issue remains. If the issue still persists, please obtain the below information and create an e-mail request or contact Live chat service available on this page, under Contact us click on the Start here button and follow the step-by-step guide.

1. Download the file;
2. Run the downloaded file.
The gathered information will be put in adv_report.zip in the same folder, where the AcronisInfo was saved.
Running AcronisInfo may take up to 5 minutes.

Please obtain the information on the computer with Agent and Management Server installed.

Thank you.

 

it nearly works.

Testing the command, I get the same error as Daniel. Trying the hole backup, the computer shut down, but only with a .cmd-file on a network share and the user must be logged in.

Just starting the computer without login, the backup works but did'nt shut down.