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Backing up to a network drive

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We just purchased Acronis 11 last week and I installed it on a Windows 2003 Server, standard edition. When creating a backup schedule and clicking on destination, I click on local folders and no mapped drives are showing up. I have a mapped drive to a Drobo drive that I want to back up to. There is also an unrelated mapped drive to another W2K3 server, neither is showing up for a destination. Hopefully I'm missing something simple but how do I fix this? Thanks.

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Hi Steve,

What you are experiencing is correct, ABR11 will not show any mapped drives when setting up a backup plan, the reasion for this is that mapped drives are user specific... For example if you are setting up the backup job under the username Steve, when the backup runs as a service that user will not have the same mapped drives or if another user is logged in they also will not have the same mapped drives (hope I explained that ok)... This is not an issue at all and has been done by design to avoid missing drives and failed backups.

What you need to do is use the full UNC path or direct IP address of your NAS unit... for example browse your network for the share or enter the address such as ("\\192.168.0.100\networkshare\" OR "\\NAS\Share") when it comes to entering the username being a Linux based NAS I've found most people use local authentication and not domain authentication to avoid any issue I would recommend using local authentication with any Linux based NAS as it seems more reliable. To do this when authenticating to your NAS unit to browse the shares enter the name of the NAS or IP address then the username (for example Username: "NAS\LOCALUSERNAME" OR "192.168.0.100\LOCALUSERNAME")...

That should get you up and running... All the best!