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Backup Failed

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Hi

I wonder if anyone can help me.

I always seem to get a backup failed email yet the backup does actually seem to complete & replicate ok to a 2nd NAS drive.

I believe Acronis is looking for an old backup file on the main NAS drive that I manually removed sometime ago.

The contents of the email I receive are shown below

Can anyone shed any light on it please.

Thanks

Lee
_____________________________________________________________________________
1 Information 27/06/2013 22:00:03 Command 'Backing up' is running.
2 Information 27/06/2013 22:00:06 Backing up VM 'vm:298E29E1-A556-4F9C-88C8-DF3459F9DC13?type%3dmshyperv'.
3 Information 27/06/2013 22:00:07 Obtaining the list of virtual machine snapshots (machine='298E29E1-A556-4F9C-88C8-DF3459F9DC13'.)
4 Information 27/06/2013 22:00:07 Opening the virtual network.
5 Information 27/06/2013 22:00:19 Accessing VHD file snapshot 'C:\Users\Public\Documents\Hyper-V\Virtual hard disks\BES1.vhd'...
6 Information 27/06/2013 22:00:19 Adding '\\?\Volume{8046a0bf-1789-11e1-90bc-806e6f6e6963}\' to multi-volume snapshot...
7 Information 27/06/2013 22:00:19 Attempting to create a multi-volume snapshot.
8 Information 27/06/2013 22:00:19 Setting up the 'use VSS' option...
9 Information 27/06/2013 22:00:19 VSS component is included in the multi-volume snapshot: [writer class='66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE', writer instance='00000000-0000-0000-0000-000000000000', component name='298E29E1-A556-4F9C-88C8-DF3459F9DC13'].
10 Information 27/06/2013 22:00:19 Loading virtual machine 'vm:298E29E1-A556-4F9C-88C8-DF3459F9DC13?type%3dmshyperv' into the disk subsystem.
11 Information 27/06/2013 22:01:12 Analyzing partition '1-0'...
12 Information 27/06/2013 22:01:12 Analyzing partition 'C:'...
13 Information 27/06/2013 22:01:12 Analyzing partition 'D:'...
14 Information 27/06/2013 22:01:12 The multi-volume snapshot has been successfully created.
15 Information 27/06/2013 22:01:26 Pending operation 151 started: 'Creating partition image'.
16 Information 27/06/2013 22:01:26 Create Incremental Backup
From: Disk '1'
To file: "file://192.168.10.248\share\hyperv1/Hyperv1_2013_04_14_03_44_15_407D222.TIB"
Compression: Normal
Exclude: Files matching mask
Match criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...
Description:
"BES1"

17 Information 27/06/2013 22:01:27 Pending operation 151 started: 'Creating partition image'.
18 Information 27/06/2013 22:04:52 Pending operation 148 started: 'Saving partition structure'.
19 Information 27/06/2013 22:05:18 Command 'Backing up' has completed successfully.
20 Information 27/06/2013 22:24:03 Command 'Replicating backups/cleaning up archives (1st location)' is running.
21 Information 27/06/2013 22:24:22 Backup replication has started.
22 Error 28/06/2013 01:20:20 Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_vs
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd2
Fields: IsReturnCode : 1, $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd2
Fields: $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 17
Module: 4
LineInfo: f35f747b3b21f7f6
Fields: function : OpenFileW, filename : \\?\UNC\192.168.10.248\share\hyperv1\Hyperv1_2013_03_31_08_17_02_870D.TIB, $module : disk_bundle_vs
Message: The specified file does not exist.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942402, $module : disk_bundle_vs
Message: The system cannot find the file specified
--------------------
23 Information 28/06/2013 01:20:27 Command 'Backing up' is running.
24 Information 28/06/2013 01:20:30 Backing up VM 'vm:57CCC6F7-F232-4844-8437-84272EF67A33?type%3dmshyperv'.
25 Information 28/06/2013 01:20:32 Obtaining the list of virtual machine snapshots (machine='57CCC6F7-F232-4844-8437-84272EF67A33'.)
26 Information 28/06/2013 01:20:32 Opening the virtual network.
27 Information 28/06/2013 01:20:43 Accessing VHD file snapshot 'C:\Users\Public\Documents\Hyper-V\Virtual hard disks\FileServer1.vhd'...
28 Information 28/06/2013 01:20:43 Adding '\\?\Volume{8046a0bf-1789-11e1-90bc-806e6f6e6963}\' to multi-volume snapshot...
29 Information 28/06/2013 01:20:43 Attempting to create a multi-volume snapshot.
30 Information 28/06/2013 01:20:43 Setting up the 'use VSS' option...
31 Information 28/06/2013 01:20:43 VSS component is included in the multi-volume snapshot: [writer class='66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE', writer instance='00000000-0000-0000-0000-000000000000', component name='57CCC6F7-F232-4844-8437-84272EF67A33'].
32 Information 28/06/2013 01:20:43 Loading virtual machine 'vm:57CCC6F7-F232-4844-8437-84272EF67A33?type%3dmshyperv' into the disk subsystem.
33 Information 28/06/2013 01:22:11 Analyzing partition '1-0'...
34 Information 28/06/2013 01:22:11 Analyzing partition 'C:'...
35 Information 28/06/2013 01:22:11 Analyzing partition 'D:'...
36 Information 28/06/2013 01:22:11 The multi-volume snapshot has been successfully created.
37 Information 28/06/2013 01:22:29 Create Incremental Backup
From: Disk '1'
To file: "file://192.168.10.248\share\hyperv1/Hyperv1_2013_04_14_03_44_15_407D223.TIB"
Compression: Normal
Exclude: Files matching mask
Match criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...
Description:
"FileServer1"

38 Information 28/06/2013 01:22:31 Pending operation 151 started: 'Creating partition image'.
39 Information 28/06/2013 01:22:31 Pending operation 151 started: 'Creating partition image'.
40 Information 28/06/2013 01:51:37 Pending operation 148 started: 'Saving partition structure'.
41 Information 28/06/2013 01:52:02 Command 'Backing up' has completed successfully.
42 Information 28/06/2013 02:06:34 Command 'Replicating backups/cleaning up archives (1st location)' is running.
43 Information 28/06/2013 02:06:53 Backup replication has started.
44 Error 28/06/2013 03:52:36 Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_vs
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd2
Fields: IsReturnCode : 1, $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd2
Fields: $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 17
Module: 4
LineInfo: f35f747b3b21f7f6
Fields: function : OpenFileW, filename : \\?\UNC\192.168.10.248\share\hyperv1\Hyperv1_2013_03_31_08_17_02_870D.TIB, $module : disk_bundle_vs
Message: The specified file does not exist.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942402, $module : disk_bundle_vs
Message: The system cannot find the file specified
--------------------
45 Information 28/06/2013 03:52:45 Command 'Backing up' is running.
46 Information 28/06/2013 03:52:47 Backing up VM 'vm:AA77C383-EF14-4DEE-B4CC-7C1BE95A448E?type%3dmshyperv'.
47 Information 28/06/2013 03:52:48 Obtaining the list of virtual machine snapshots (machine='AA77C383-EF14-4DEE-B4CC-7C1BE95A448E'.)
48 Information 28/06/2013 03:52:49 Opening the virtual network.
49 Information 28/06/2013 03:53:01 Accessing VHD file snapshot 'C:\Users\Public\Documents\Hyper-V\Virtual hard disks\Domain1.vhd'...
50 Information 28/06/2013 03:53:01 Adding '\\?\Volume{8046a0bf-1789-11e1-90bc-806e6f6e6963}\' to multi-volume snapshot...
51 Information 28/06/2013 03:53:01 Attempting to create a multi-volume snapshot.
52 Information 28/06/2013 03:53:01 Setting up the 'use VSS' option...
53 Information 28/06/2013 03:53:01 VSS component is included in the multi-volume snapshot: [writer class='66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE', writer instance='00000000-0000-0000-0000-000000000000', component name='AA77C383-EF14-4DEE-B4CC-7C1BE95A448E'].
54 Information 28/06/2013 03:53:01 Loading virtual machine 'vm:AA77C383-EF14-4DEE-B4CC-7C1BE95A448E?type%3dmshyperv' into the disk subsystem.
55 Information 28/06/2013 03:53:33 The multi-volume snapshot has been successfully created.
56 Information 28/06/2013 03:53:34 Analyzing partition '1-0'...
57 Information 28/06/2013 03:53:34 Analyzing partition 'C:'...
58 Information 28/06/2013 03:53:34 Analyzing partition 'D:'...
59 Information 28/06/2013 03:53:48 Pending operation 151 started: 'Creating partition image'.
60 Information 28/06/2013 03:53:48 Create Incremental Backup
From: Disk '1'
To file: "file://192.168.10.248\share\hyperv1/Hyperv1_2013_04_14_03_44_15_407D224.TIB"
Compression: Normal
Exclude: Files matching mask
Match criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...
Description:
"Domain1"

61 Information 28/06/2013 03:53:49 Pending operation 151 started: 'Creating partition image'.
62 Information 28/06/2013 03:56:03 Pending operation 148 started: 'Saving partition structure'.
63 Information 28/06/2013 03:56:27 Command 'Backing up' has completed successfully.
64 Information 28/06/2013 04:11:11 Command 'Replicating backups/cleaning up archives (1st location)' is running.
65 Information 28/06/2013 04:11:28 Backup replication has started.
66 Error 28/06/2013 05:57:22 Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_vs
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd2
Fields: IsReturnCode : 1, $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd2
Fields: $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 17
Module: 4
LineInfo: f35f747b3b21f7f6
Fields: function : OpenFileW, filename : \\?\UNC\192.168.10.248\share\hyperv1\Hyperv1_2013_03_31_08_17_02_870D.TIB, $module : disk_bundle_vs
Message: The specified file does not exist.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942402, $module : disk_bundle_vs
Message: The system cannot find the file specified
--------------------
67 Information 28/06/2013 05:57:32 Command 'Backing up' is running.
68 Information 28/06/2013 05:57:35 Backing up VM 'vm:B996D7B4-EE4C-4EE2-BCFE-7DC3C8F5F727?type%3dmshyperv'.
69 Information 28/06/2013 05:57:37 Obtaining the list of virtual machine snapshots (machine='B996D7B4-EE4C-4EE2-BCFE-7DC3C8F5F727'.)
70 Information 28/06/2013 05:57:37 Opening the virtual network.
71 Information 28/06/2013 05:57:49 Accessing VHD file snapshot 'C:\Users\Public\Documents\Hyper-V\Virtual hard disks\Exchange1.vhd'...
72 Information 28/06/2013 05:57:49 Adding '\\?\Volume{8046a0bf-1789-11e1-90bc-806e6f6e6963}\' to multi-volume snapshot...
73 Information 28/06/2013 05:57:49 Attempting to create a multi-volume snapshot.
74 Information 28/06/2013 05:57:49 Setting up the 'use VSS' option...
75 Information 28/06/2013 05:57:49 VSS component is included in the multi-volume snapshot: [writer class='66841CD4-6DED-4F4B-8F17-FD23F8DDC3DE', writer instance='00000000-0000-0000-0000-000000000000', component name='B996D7B4-EE4C-4EE2-BCFE-7DC3C8F5F727'].
76 Information 28/06/2013 05:57:49 Loading virtual machine 'vm:B996D7B4-EE4C-4EE2-BCFE-7DC3C8F5F727?type%3dmshyperv' into the disk subsystem.
77 Information 28/06/2013 06:01:39 Analyzing partition '1-0'...
78 Information 28/06/2013 06:01:39 Analyzing partition 'C:'...
79 Information 28/06/2013 06:01:39 Analyzing partition 'D:'...
80 Information 28/06/2013 06:01:39 The multi-volume snapshot has been successfully created.
81 Information 28/06/2013 06:01:53 Create Incremental Backup
From: Disk '1'
To file: "file://192.168.10.248\share\hyperv1/Hyperv1_2013_04_14_03_44_15_407D225.TIB"
Compression: Normal
Exclude: Files matching mask
Match criterion: *\System Volume Information\*{3808876B-C176-4e48-B7AE-04046E6CC752}; ...
Description:
"Exchange1"

82 Information 28/06/2013 06:01:54 Pending operation 151 started: 'Creating partition image'.
83 Information 28/06/2013 06:01:54 Pending operation 151 started: 'Creating partition image'.
84 Information 28/06/2013 06:17:29 Pending operation 148 started: 'Saving partition structure'.
85 Information 28/06/2013 06:17:56 Command 'Backing up' has completed successfully.
86 Information 28/06/2013 06:33:00 Command 'Replicating backups/cleaning up archives (1st location)' is running.
87 Information 28/06/2013 06:33:19 Backup replication has started.
88 Error 28/06/2013 08:19:03 Command 'Replicating backups/cleaning up archives (1st location)' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c94f4
Fields: $module : service_process_vs
Message: Command 'Replicating backups/cleaning up archives (1st location)' has failed.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd2
Fields: IsReturnCode : 1, $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 3
Module: 7
LineInfo: a65ac6a07015acd2
Fields: $module : disk_bundle_vs
Message: Read error.
--------------------
Error code: 17
Module: 4
LineInfo: f35f747b3b21f7f6
Fields: function : OpenFileW, filename : \\?\UNC\192.168.10.248\share\hyperv1\Hyperv1_2013_03_31_08_17_02_870D.TIB, $module : disk_bundle_vs
Message: The specified file does not exist.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942402, $module : disk_bundle_vs
Message: The system cannot find the file specified
--------------------
Task 'Incremental backup' has failed on machine 'hyperv1.xxxxxxxxxx.local'.

Regards

Acronis Backup

0 Users found this helpful

Hello LA,

Thank you for posting this question in our forum. I am happy to assist you. 

Please do not delete or move any file out of a vault. This can result in messages you posted. The easiest way to update the xml meta data is to run a manual validation task of one of the full backups inside the vault.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.

Hi Peter

Thanks for getting back to me.

If I cannot delete or move backup files out of a vault how would I go about clearing out the location from time to time so that it doesnt fill up and stop backups from being carried out?

Thanks

Hello LA,

Thank you for your quick reply.

The easiest way to update the xml meta data is to run a manual validation task of one of the full backups inside the vault.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.