Backup fails after upgrade från ABR10 to ABR11 Adv Server SBS

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Messaggi: 1
Commenti: 0

I have run ABR10 for quite some time to backup a SBS without any problems.
A few days ago i did upgrade to ABR11 and after that my backups will not work.

I get the following messages in the log. Any clues?

ProtectCommand: Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Fields: $module : agent_protection_addon_vs
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: df81da2c74ec50a6
Fields: $module : disk_bundle_vs
Message: Failed to create volume snapshot.
--------------------
Error code: 50243
Module: 16
LineInfo: 14181c22ef45b00b
Fields: $module : disk_bundle_vs
Message: Failed to unlock the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147942421, $module : disk_bundle_vs
Message: Unknown status.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942421, $module : disk_bundle_vs
Message: The device is not ready
--------------------ProtectCommand: Failed to execute the command.
Additional info:
--------------------
Error code: 41
Module: 307
LineInfo: e6792a5ee190dd9e
Fields: $module : agent_protection_addon_vs
Message: ProtectCommand: Failed to execute the command.
--------------------
Error code: 3
Module: 329
LineInfo: 1cd98aae889424f9
Fields: $module : disk_bundle_vs
Message: Backup has failed.
--------------------
Error code: 1060
Module: 1
LineInfo: b43e776571144dec
Fields: $module : disk_bundle_vs
Message: Failed to commit operations.
--------------------
Error code: 33
Module: 7
LineInfo: df81da2c74ec50a6
Fields: $module : disk_bundle_vs
Message: Failed to create volume snapshot.
--------------------
Error code: 50243
Module: 16
LineInfo: 14181c22ef45b00b
Fields: $module : disk_bundle_vs
Message: Failed to unlock the volume snapshot.
--------------------
Error code: 9
Module: 0
LineInfo: 2aacb7b2ab852ac
Fields: code : 2147942421, $module : disk_bundle_vs
Message: Unknown status.
--------------------
Error code: 65520
Module: 0
LineInfo: bd28fdbd64edb8e0
Fields: code : 2147942421, $module : disk_bundle_vs
Message: The device is not ready
--------------------

Dom, 07/15/2012 - 06:36
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Messaggi: 31
Commenti: 1272

Hello Pär,

Thank you for your posting.

The most possible reason for this message is the used VSS Provider. Please go to your backup tasks, that you have already running (now with this error) and change there in the options section the VSS Provider setting from default to 'Hardware - Software - System Provider'.

Also ensure, that the Acronis VSS Provider Service is set to manual starttype and not to disabled. See more information in this article (from older build) in our Knowledge Base.

If this does not fix your issue, please contact Acronis Support for investigation in this issue. See more Information about here.

Please let me know if you have additional questions.

Thank you.

Mar, 07/17/2012 - 08:30
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