Boot Loader GRUB Failure

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Beginner
Messaggi: 2
Commenti: 2

Hello,
I'm testing Acronis Backup and Recovery (OS: Win XP SP3) before buying. After I created a backup of a diask partition, I get the following error. How can I fix this ?
Thanks for your help!
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Détails des entrées de journal
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Type : Erreur
Date et heure : 17/03/2012 22:13:30
Plan de sauvegarde : [Aucune]
Tâche : [Aucune]
Code : 3 735 559(0x390007)
Module : 57
Propriétaire : Acronis Agent User
Message :
Échec de la détection du chargeur GRUB.
Informations additionnelles :
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Code d'erreurs : 7
Module : 57
LineInfo : 5186ab5c3563a7c3
Champs : $module : C:\Program Files\Acronis\BackupAndRecovery\DiskBundle.dll
Message : Échec de la détection du chargeur GRUB.
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Code d'erreurs : 7
Module : 57
LineInfo : 5186ab5c3563a7af
Champs :
Message : Une taille de secteur non valide.
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Acronis Base de connaissances : http://kb.acronis.com/errorcode/
Code d'événement : 0x00390007+0x00390007
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Dom, 03/18/2012 - 08:19
0 Users found this helpful
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Forum Star
Messaggi: 24
Commenti: 3268

Hello Gerard,

Welcome to our Forum, and thank you for your interest in Acronis Products.

In all current Acronis Backup & Recovery 11 builds, this warning may appear during EFI-based system backup with enabled VSS. This issue is to be addressed in upcoming Update 1 for Acronis Backup & Recovery 11.

If you have this same issue, but you have build 17318 installed, and the system is not EFI-based - please collect the following report and contact our Support team for investigation.

Please let me know if you have additional questions.

Thank you.

Lun, 03/19/2012 - 19:56