B&R10 Virtual Edition: Slow Backup with Hyper-V SCSI Harddisks ...

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Hi,

currently we test B&R10 Virtual Edition on a Windows 2008 Hyper-V Host. But there is one big problem: If we try to backup a 1TB virtual harddisk which is connected via SCSI, it is very,very slow (<5MB/sec), all other IDE-connected harddisks are ok with >35MB/sec.
The SCSI-based .vhd-files are stored on a EMC SAN System and very fast if we access them via Hyper-V Guest (SBS2003). But if we try to backup them the backup tasks takes much time (20 hours and more for one harddisk)

Any tip or idea to resolve this issue?

Many thanks
Erik

Mer, 06/30/2010 - 12:09
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Hello Eric!

Welcome to our Forum, we're glad you joined us!

Unfortunately due to the lack of diagnostic information it is hard to identify what exactly is causing the issue. Could you please gather Acronis Info from 2 machines:

  1. Virtual machine the HDD is attached to
  2. Host machine

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mer, 06/30/2010 - 15:14