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Can't recover & NO RESPONSE?!???

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See my post in this thread:
http://forum.acronis.com/forum/4659

Also left email the following day ([Case 00483959])

3 days later and nothing but an automated response?!?!?!?!?!?!!!

So this is the type of support I can expect from Acronis... - Thank you for this insight.

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Hello Norm,

I'm really sorry for the delay with the response. I have read your case and I'm confident I'll be able to assist you with the issue.

Here are the answers to your questions: 

Can True Image 2010 Home be used to recover images created under TI Home 11?

Yes, archives created with Acronis True Image 11 Home can be recovered by version 2010. For more detailed information about backup archives compatibility please refer to this KB article.

Also, does TI 2010 Home have solid SATA support?

Yes, Acronis True Image 2010 Home has a built-in SATA drives support "out-of-box". You can download a trial version of the software in order to check how it works on your computer at this link.

Can someone please point me to the latest .iso for TI Home 11?

I have sent you a private message with the download link to the latest ISO image For Acronis True Image 11 Home.

Please let me know if you have any further questions.

Thank you