'Cloning' does not now work
I am new to the forum and I have a problem:- can someone help me please?
I regularily make a 'Clone' of my complete hard drive using 'Aconis True Image' sofeware. I insert a second h/drive into a caddy and attach this to a USB port. I now find this does not work for me. I have done this in the past and made a 'Clone' on a 500Gb second h/drive in a MegaDrive 200 Caddy that can facilitate h/drives up to 500Gb.
Now when I launch 'Acronis', pick 'Hard Disk Management' and select 'Clone Disk', I get the following dialog message "Unable to continue - you have only one hard drive". In other words my PC does not now recognise this second h/drive attached to the USB port.
What might be happening here?
Thanks.
Ray
Thanks Jim - I see just the Disk 0 which is the the h/drive I am trying to clone.
Hi Raymond. If Disk Manager only sees one drive then that is all Acronis is going to see. I would leave Acronis out of the picture until you can get Disk Manager to see both drives.
What OS are you running? Is there any way, LEDS or something, that you can verify that the MegaDrive 200 is powered on? It can get ugly trying to figure out why the computer isn't recognizing the second drive. Have you done such things as try a different USB port on the computer, try a different USB cable, looked through Device Manager to see if there are now any unrecognized devices?
Jim: thanks again
I have another spare 250Gb h/drive and I tried this in the caddy. This was recognised. So the caddy is OK. So it must be to do trying the 500 Gb h/drive in the caddy. I finally took the setup to another computer (in an IT centre). They could not get the 500 Gb h/drive to be recognised on their PC and concluded there was a fault with the h/drive. I've sent it back to the supplier.
Funny thing is, this h/drive was a replacement of a previous 500 Gb from that supplier that did not work.
When I get a third h/drive from them, I hope that will work. By the way, I use 'cable select' for the jumper connection. Is that correct and would it cause any damage if I used an incorrect jumper setting.
Ray
Hi Raymond. That is interesting. Sometimes you hit a particular manufacturer or particular model of hard drive that is just not worth a damn. I hit that once with IBM hard drives and just wound up throwing them away because they were more trouble then they were worth.
Incorrect jumper settings on the drive will not damage it. Worst case senario it would cause the drive not to be recosgnzed by the computer. My guess would be "Cable Select" is fine but as a rule the manufacturer of the caddy should, somewhere in the documentation, recommend the setting. Glad you found the problem!