[Closed:no common solution available. Please follow the insructions below] 0x01350003+0x01350016+0x008F0003 - PLEASE HELP

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 3
Commenti: 4

Hi Gurus,
Software: Acronis Backup & Recovery 11

I wasn't able to run a full backup due to this error msg:

TOL: Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 3
Module: 309
LineInfo: 4a8728dc8a1c94f8
Fields:
Message: TOL: Command 'Backing up' has failed.
--------------------
Error code: 22
Module: 309
LineInfo: 8d165e86fb819606
Fields: TraceLevel : 1
Message: TOL: Failed to execute the command. The 'Backing up' command backs up the specified data to the specified location.
--------------------
Error code: 3
Module: 143
LineInfo: a0f87a51d6f9cc78
Fields: IsReturnCode : 1
Message: The running task has been canceled.
--------------------

Please advise what should I do to make it run.

thanks in advance.
Erik

Mer, 11/02/2011 - 03:45
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Messaggi: 24
Commenti: 3268

Hello Roderick,

Welcome to our Forum, it's nice to have you with us. I understand your concern, and will be glad to guide you.

Unfortunately the error you've specified is rather common and may point onto different issues like VSS conflict, etc. We need more information. Could you please gather Acronis Info, submit a case with the information attached, and let us know its number?

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mer, 11/02/2011 - 13:08
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Messaggi: 0
Commenti: 2

Hello,
what is the solution?
We have the same problem: Code: 0x01350003+0x01350016+0x01490003 in BR ver. 11
Thank you!

Gio, 03/15/2012 - 13:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Messaggi: 24
Commenti: 3268

Hello Peter,

Welcome to our Forum, we're glad to greet you here.

As already mentioned in the previous comment, the error you've specified is rather common and may point onto different issues like VSS conflict, etc. Thus this error doesn't have a common solution.

We need more information. Please obtain the information requested above, submit a case with the information attached, and let us know its number. We will make sure that it's handled properly.

Thank you.

Ven, 03/16/2012 - 08:31