Crash of storage server ABR 11

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Commenti: 79

Faulting application name: StorageServer.exe, version: 11.0.0.17217, time stamp: 0x4e013d9b
Faulting module name: StorageServer.exe, version: 11.0.0.17217, time stamp: 0x4e013d9b
Exception code: 0xc0000005
Fault offset: 0x00000000008ed80f
Faulting process id: 0x404
Faulting application start time: 0x01cc4a8d5df80e5f
Faulting application path: C:\Program Files (x86)\Acronis\StorageNode\StorageServer.exe
Faulting module path: C:\Program Files (x86)\Acronis\StorageNode\StorageServer.exe
Report Id: d1b56aa5-b687-11e0-af2f-0030489e7b93

This crash was seen while deleting a vault via AMS. Would be not a big deal but all running backup jobs were left in status running producing a lot of error no network connection.
=> crash MUST be fixed
=> Autodetection of restarted Server must be implemented to stop running jobs with a suitable error message

Lun, 07/25/2011 - 06:54
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Messaggi: 22
Commenti: 79

FYI: all issues were now also posted as support requests - if there is any usable result I will update the forum

Lun, 07/25/2011 - 21:26
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Endurance,

Thank you for your post and keeping us updated.

I have checked the case you've submitted: it's been forwarded to the Development team, and the issue's currently being reproduced by the Testers team in our lab. Unfortunately we don't have any timeframes regarding the fix available, but I'll keep tracking the issue, and will keep you posted.

Thank you once again for cooperation, I really appreciate it.

Mer, 08/17/2011 - 15:46
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Not stable yet?

Faulting application name: StorageServer.exe, version: 11.0.0.17440, time stamp: 0x5005cfd2
Faulting module name: StorageServer.exe, version: 11.0.0.17440, time stamp: 0x5005cfd2
Exception code: 0xc0000005
Fault offset: 0x0000000000660d04
Faulting process id: 0x480
Faulting application start time: 0x01cd9b500bd12257
Faulting application path: C:\Program Files (x86)\Acronis\StorageNode\StorageServer.exe
Faulting module path: C:\Program Files (x86)\Acronis\StorageNode\StorageServer.exe
Report Id: 233df9c6-0a83-11e2-b845-78e3b51ac616

No network error found.

Lun, 10/01/2012 - 09:54