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Error2

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Hi Support

When a backup runs in the evening we get the following error:

Error occurred while running the backup and recovery engine.
Additional info:
--------------------
Error code: 2
Module: 218
LineInfo: 600f7166ce397e28
Fields: $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine

Can you please help with the error. If you need any other info please ask.

0 Users found this helpful

Hello Brett,

Welcome to our Forum, it's nice to have you with us. I would like to assist you with the problem.

Unfortunately the error you've specified is very common, it may be caused by different reasons, so we will need additional logs. Could you please please gather description of the exact sequence of steps performed, Acronis Info, submit a case with the information attached, and let us know its number? This data should help us to localize the issue, and find an appropriate solution for it.

Should you have any questions, let us know, we will be glad to help you.

Thank you.