Failed to create volume snapshot on Linux Server

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I get the above error when trying to do a full backup of a Linux Server. I tried several times but the same error occurs and for the same partition. Attached is the error log.

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Acronics.txt 15.14 KB
Ven, 07/02/2010 - 14:10
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Vishwajeet!

Welcome to our Forum, we're glad you joined us! I completely understand your concern and will be glad to help you!

Unfortunately due to the lack of sufficient diagnostic information it is hard to identify the exact cause of the issue. Could you please gather the following data?

  1. Logs from \var\lib\Acronis
  2. Linux System report

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mar, 07/06/2010 - 14:39