Fails in Hamachi i son machine

Dear David!

Thank you for opening the thread regaridng this issue, I will be glad to help you!

I regret to inform you that Acronis Backup and Recovery 10 Advanced Server SBS product can be installed only onto the SBS Server OS, Windows 7 will not be supported by its license.

Should you be using Acronis Backup and Recovery 10 Advanced Workstation for installing onto Windows 7 we need to understand at what exact step the installation fails, so could you please kindly follow the below instructions? 

As far as I understood you are trying to install the Agent remotely. In order to make sure that target machine is available for installation please check: 

1. Go to Start -> Run -> cmd on the machine with the management console and enter the following
   ping [physical NIC ip-address of the target machine]
2. Please access the target machine's Admin folder where we store the installation modules
   \\[physical NIC ip-address of the target machine]\admin$
   Make sure you you using the same credentails you are installing the Agent with
3. Make sure that Simple File Sharing is disabled
4. Make sure that firewall and any third party protection software is disabled on the moment of installation
5. Try installing the Agent once again specifying the target machine with its physical NIC ip address

Should the issue persist, we'll need to find out the exact step of installation interruption. For this please kindly

1. Provide us with the exact sequence of steps that lead you to the issue (screenshot should be best)
2. The screenshot of the issue
3. Acronis Info from the target machine

Please contact us with the information specified - it will show us the exact reason and help to provide you with appropriate solution.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!