MMS hangs server, need to boot in safe mode

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi,

I have tried installing B&R 10 on our Win2003 Server (32bit) with no success.
Everytime I install it, the server freezes and i have to reboot.

When i install the Agent manually, it displays that everything is installed succesfully and then it freezes.
I have checked it out and the server hangs when the MMS Service is ran.
I have tried running the service as LocalService and as Administrator but no luck.
Everytime i start the service, the server completely hangs and i need to reboot it in Safe Mode to disable the MMS Service.

please help, i have installed the latest version.
I don't have prob with other servers, only this one.
I have allready uninstalled it manually but the effect is the same.

Lun, 05/03/2010 - 17:38
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Commenti: 4769

Hello Ivan Pudic,

Thank you for your post. I will do my best to assist you.

It is unknown at the moment, why our software is causing your server to freeze. I found your support case with us, and you tried to install both, build 11345 and our latest build which is 11639.

I am terribly sorry for the inconvenience, but the fastest way to resolve this issue, would be to get your case escalated to our Expert team.

Can you please generate a userdump and collect an AcronisInfo report from that machine, this will help us to determine the cause of this issue. Send those reports to your existing case, so that our Support engineers can forward it to our Expert team. From my side I will do my best to expedite this.

Please let me know if you have any other questions.

Thank you.

Gio, 05/06/2010 - 16:43
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