New build 13544 of ABR for Linux - Backups fail

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Hi All, hello Acronis,

I hope you can help: we have a freshly installed CentOs 5.6 machine running the latest CentOS kernel and unfortunately the backups on this machine fail with a 'write error'.

Attached is de sysinfo tarball.

Regards,

Barry on behalf of Benno

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sysinfo-2011.04.20-11.42.26.zip 1.9 MB
Mer, 04/20/2011 - 09:51
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Hello Benno!

Thank you for finding time to join us on Forum, we really appreciate it. I understand your concern, and will be glad to assist you.

Thank you for the information attached. Unfortunately it still doesn't provide us with the information regarding the exact issue cause, and we would appreciate if you could gather logs from \var\lib\Acronis folder, submit a case with the information attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Mer, 04/20/2011 - 17:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Now submitted under case number 01124603 including the entire /var/lib/Acronis folder contents. Thanks for the help!

Gio, 04/21/2011 - 08:14